The 60-Minute AI IVR Playbook
Sell it. Build it. Win the deal.
A working session for Newo partners on selling AI IVR and configuring it properly, including a live build from blank canvas to test call.
Wednesday, 4 November 2026
60 minutes, including live Q&A
Can’t make it live? Register anyway, partners get the recording.
Legacy phone menus are the easiest problem your customers have and the one they’ve stopped trying to fix. AI IVR replaces the menu, not the phone system, not the agents and it goes live in weeks, not quarters.
This session does two jobs in an hour. First, we give you the commercial case: which accounts to bring this to, the signals that tell you it’s a fit, how it sits against the platforms your customers already own, and two real deployments shown anonymously, what was set up, how, and what changed. Then a Newo Solutions Architect builds an AI IVR live, step by step, and walks through the practices that make deployments work and the mistakes that kill them.
You’ll leave able to open the conversation and able to scope the build.
What you’ll take away
Who to sell to
The accounts that already run a phone tree and still need people to sort calls and the four lines in a discovery call that tell you it’s a fit.
What good looks like
Two live deployments, shown anonymously: how they were set up, what approach was taken, and what measurably changed.
How to build it
An AI IVR configured live on the Newo platform, step by step, with the practices that make deployments work and the mistakes that sink them.
Speakers
Luba Rein
Co-Founder and Chief Growth Officer, Newo
Luba hosts the session and opens with the case for AI IVR, what callers have been telling businesses for years, and what changed.