Accessibility matters
World-class AI should not come with an enterprise price tag.
We give every business someone to answer the phone, so the owner can get back to the work they actually started the business to do.
Meet the team
We’re a team of AI researchers, engineers, operators, and specialists who believe good technology should not be reserved for the Fortune 500. It should be within reach of every business owner.
Our founders have built more than ten AI companies used by 50 million people across 200 countries. At Newo we point that experience at voice, automation, and customer experience, so our customers win.
Our mission
We unleash the superpowers of small and medium businesses, giving every entrepreneur a teammate that never sleeps, never gets tired, and never drops the ball. Making the previously impossible, possible.
What we hold to
World-class AI should not come with an enterprise price tag.
If it takes a project team to run, we still have work to do.
Agents measured by results, not features.
We grow alongside our customers.
What Newo is
The agent reads your site, learns your services, hours, and policies, and is ready to test without a build project or a technical team.
It works from your services, pricing, and policies, so real customer questions get your answers rather than a generic script.
Phone, SMS, web chat, email, social, and web calls, on one agent. It writes into the CRM and booking systems you already run, follows up with leads, and makes outbound calls.
The problem we’re solving
An unanswered call is a customer who has already found someone else. That opportunity does not usually come back around.
Hiring full-time people to cover the phones is costly and hard to keep consistent. When the workday ends, the calls go unanswered again.
The tools built to solve this tend to need technical expertise that is hard to hire, and months before anything is running.
“Your competitor is answering your calls right now. We fix that.”
Our numbers
50M+
people reached by the companies our founders built before Newo
200
countries those products reached
99.6%
of calls completed correctly end-to-end
Internal benchmark, against approximately 80% for a standard LLM stack on the same jobs. Completed correctly means the request was fulfilled and recorded without human correction.
21
industries supported
$350K
a year in revenue per location
30K+
agents created
Who we’re built for
Small and medium businesses
Single-location shops and multi-location groups: restaurants, dental practices, cleaning companies, home services, fitness studios. If your phone rings and your livelihood depends on someone answering it, this is built for you.
AI automation partners
Agencies, consultants, and engineers serving small businesses. We are the infrastructure underneath, so what you deliver to your clients stands on something that already works.
Technology companies
CRMs, practice management systems, booking platforms, and field service software. Add voice and text AI inside your own product, under your own brand. White-label ready.
Trust and compliance
ISO/IEC 27001 certified, with the audit passed in September 2025. A Business Associate Agreement is signed before any protected health information is processed. Security documentation is available for procurement and clinical risk review.