Phone Answering for Restaurants 24/7
No more missed calls. Newo.ai answers every call, books tables, takes orders, and speaks 60 languages. Works 24/7 so your staff can focus on guests — start free today..
Hear It for Yourself
Real conversations between real callers and automated phone service, across 10 industries
Bars & Restaurants
Bars & Restaurants
A guest calls a restaurant to make a dinner reservation. The AI host asks about party size, preferred date and time, checks availability, offers seating options, collects the guest’s name, confirms the booking, and sends a reservation confirmation.
Catering
Catering
A customer calls to book catering for her grandmother’s celebration. The AI agent handles the full booking inquiry — collecting the caller’s name, event occasion, date and time, guest count, explaining pricing tiers, and presenting catering package options.
Why Restaurant Operators Switch to Newo
Real numbers from real restaurants. Not promises. Results.
Revenue Recovery
$25,000+
Additional monthly revenue per location
Restaurants miss up to 40% of calls during peak hours and after close. Every missed call is a lost reservation or phone order. Newo captures them all.
Call Coverage
100%
Of calls answered, zero hold time
Your restaurant phone answering service handles unlimited simultaneous calls. No voicemail, no busy signal, no “please hold.” Every caller becomes a guest.
Labor Savings
24%
Reduction in front-of-house labor costs
Your host stays on the floor. Your servers stay with tables. The AI phone answering system for restaurants handles all routine calls without pulling a single person off the line.
Setup Speed
3 min
From zero to a working AI Receptionist
Enter your website or find your restaurant on Google Maps. Newo’s 1-Click Creator builds your restaurant voice assistant automatically. Go live in hours, not months.
Unboxing
Newo.ai
Here is exactly what you get when you subscribe. Not vague promises. Real tools, real capabilities, real revenue.
10 Powerful AI Agents in One
One subscription. One platform. Ten revenue-driving solutions built specifically for restaurant operations.
Table Bookings
- Answers calls and books tables
- Checks availability in OpenTable, SevenRooms, Yelp
- Sends instant SMS confirmations
Large Group Reservations
- Collects event details
- Dietary restrictions, and deposit requirements
- Routes requests to your events manager
Private Dining Reservations
- Explains your private dining menus, and pricing
- Gathers guest count, date, and special requests
- Sends follow-up materials and books the event
Catering
- Qualifies catering leads, headcount, date, budget
- Sends your menu and a custom quote link via SMS
- Follows up automatically to complete the booking
Food Order Delivery
- Takes delivery orders by phone
- Secures credit card payments over the phone
- Sends the ticket directly to your POS
Pickup Orders
- Handles phone orders for pickup with full
menu navigation and upsell prompts
- Confirms order total, quotes a ready time,
and sends SMS confirmation
- Syncs tickets and payments to your restaurant
POS
without staff intervention
Outbound AI Sales
- Fills slow hours by calling past guests
with invitations to wine tastings, live music,
chef specials, and seasonal events
- Promotes weeknight offers and loyalty
rewards to your existing database
- Reaches hundreds of contacts in a single campaign.
Automatically retries if no answer
AI Cross-Sale
- Opening a new location? Redirect overflow traffic
from your busiest restaurants to the new spot
- Suggest the new location to callers when wait
times are long at the original
- Accelerate your new restaurant’s launch by
leveraging your existing customer base
AI Chatbot
- Respond in under 2 seconds on your website,
Instagram, WhatsApp, Yelp, TikTok, and SMS
- One brain, one memory, all channels. Customers
pick their favorite channel, your AI Receptionist
answers everywhere
- Convert social media browsers into paying guests
with instant, knowledgeable responses
AI Lead Nurturing
- One month before a guest’s birthday,
invite them to celebrate at your restaurant
- Automatically follow up on abandoned
catering inquiries and unfinished reservations
- Re-engage past guests who haven’t
visited in 60+ days with personalized offer
200+
Integrations
See How It Works in 2 Minutes
Watch the 2-minute demo
Here is how your new AI Host starts earning money from day one. First, you enter your restaurant’s website or find it on Google Maps. Newo’s 1-Click Creator scans your menu, hours, location, and reviews, then builds a production-ready restaurant voice assistant in about 2 minutes.
Read more.Next, your dedicated Solutions Engineer connects Newo to your restaurant phone system, POS, and reservation platform (OpenTable, Resy, SevenRooms, Yelp, and dozens more). When a customer calls, Newo answers instantly in a natural, warm voice. It books tables, takes food orders for pickup and delivery, handles large group and private dining requests, answers menu and allergen questions, quotes wait times, and sends confirmation texts. Every completed action syncs directly to your systems. You see live calls, transcripts, revenue dashboards, and call recordings in one dashboard. No coding. No special hardware. Your existing restaurant telephone system stays the same. Newo simply becomes the reliable employee who never calls in sick.
Why the World’s Top Restaurant Operators Love Newo
From single locations to multi-unit chains, Newo turns missed calls into real money.
Restaurant/Table Booking
$116,500 in New Table-Reservation Revenue in 3 Months
“I’m thrilled to share my experience using newo.ai GenAI-powered digital employee at Menlo Tavern. It’s been a true game-changer for our restaurant. Since implementing the newo.ai solution several months ago, we’ve been able to answer 100% of our incoming phone calls. The real benefit has been freeing up my management team to spend more quality time on the restaurant floor, interacting directly with guests and ensuring an exceptional in-person experience.”
Home Service/HVAC
$178,000 in Added Revenue Over the Summer Season
“Summer and winter are critical periods for our business—call traffic surges, and before, we were losing inquiries during the busiest hours. After switching to newo.ai, everything shifted. The AI receptionist now handles 100% of incoming calls, schedules jobs immediately, and keeps customers engaged even when our staff is fully booked or out in the field. We’ve eliminated revenue loss from missed calls—every lead is captured and turned into business. It’s essentially a nonstop dispatcher that outperforms what a human could handle alone.”
Dental/Ortho
$401,500 in additional revenue in just 3 months
“We were skeptical. How could an AI handle our orthodontic patients better than our trained staff? But the numbers don’t lie. In Q1 alone, our AI Receptionist handled 10,865 calls, captured 1,563 after-hours inquiries we would have missed, and directly generated $401,500 in new patient revenue. The ROI speaks for itself.”
Home service
64% Conversion Rate Outperforming Our Best Human Agents
“In home services, every missed call costs us about $100 in marketing spend, so losing leads isn’t an option. We put Newo head-to-head with our strongest human agents—people with years of experience. The result? The AI converted 64% of incoming calls into booked appointments, while our top humans averaged 60%. On top of that, the AI is available 24/7, never takes sick days, and can manage 10 calls simultaneously during peak hours. This isn’t some distant future—it’s already happening today.”
Dental/Ortho
We Expanded from 11 to 35 Locations Without Hiring More Call Center Staff
“Our main challenge was growth. Each new location used to mean more hires, more onboarding, and more operational stress. After implementing newo.ai, we were able to triple the number of locations while keeping our team the same size. The AI seamlessly manages call overflow, after-hours inquiries, and peak demand. As a result, revenue per employee has increased dramatically, and our staff feels far less pressure and burnout.”
Get Set Up in
3 Minutes
IIn 3 minutes you will be talking to your own AI Receptionist.
Not a demo. Not a simulation. Your actual agent, trained
on your restaurant.
Find your restaurant here
Search for your business by name or website and start the automatic setup process. Newo’s 1-Click Creator scans your website, menu, hours, and reviews to build your agent.
Enjoy automatic AI Receptionist creation
Your AI Receptionist will be created automatically in just 3 minutes. Review the greeting, conversation flows, and menu knowledge. Adjust anything you want in plain English.
Never Miss a Call Again
Experience 24/7 AI phone answering for your restaurant. Go live with after-hours coverage first, then expand to full 24/7 when you are ready. Your guests get instant answers. Your staff gets relief. Your revenue goes up.
What is an AI Receptionist
Competition
Pricing
Your Dashboard
Integrations
Industries
Frequently Asked Questions
Beyond Phone Calls
Everything else that makes Newo the most complete restaurant phone answering service on the market.
True Omnichannel
Not Just Voice
Your leads come from everywhere: phone, Instagram DMs, WhatsApp messages, Yelp inquiries, website chat, TikTok comments. Newo’s AI Receptionist answers across all channels in under 2 seconds with one unified brain and one shared memory. One agent. Every channel. Every dollar captured. Your customers choose how they want to reach you. Newo is already there.
Keep Your Existing Phone Number
No need to change your restaurant phone number. Newo provides a dedicated telephony specialist who configures call forwarding, SIP trunking, or VoIP integration with your existing restaurant telephone system. Your regulars keep calling the same number. The only thing that changes is that someone always picks up. Newo integrates with all leading cloud contact center platforms, PBX systems, and VoIP for restaurants. The AI agents can either replace
Dedicated Solutions Engineer
Depending on your subscription level, you get a certified Newo engineer at your disposal. They handle all customizations: adjusting conversation flows, adding seasonal menu changes, configuring special holiday hours, and integrating new systems. You sell food. They handle the tech.
Dedicated Support and 24/7 Monitoring
We are always on call to maximize your success. Newo provides triple-layer monitoring to ensure reliability and performance. Automatic system monitoring detects issues before they affect calls. AI end-to-end monitoring tests your agent continuously with simulated calls. Human-in-the-loop monitoring means real people review conversations during the initial hypercare period and make adjustments when necessary.
Hear It in Action
Real audio recordings of Newo handling real restaurant calls. Press play and listen.
Catering order intake
Catering order intake
This is a catering order intake call for a corporate conference, handled by an AI host. The caller wants to arrange multi-day catering for a work conference running Wednesday through Friday.
AI redirects to a digital ordering process
AI redirects to a digital ordering process
This is a delivery order intake call handled by an AI agent. The caller wants to place a delivery order the AI host redirects the caller to a digital ordering process via text message.
Food delivery order intake
Food delivery order intake
A customer calls a pizza restaurant to place a pickup order. The AI guides them through the full ordering process — from item selection through payment setup.
Sends an ordering link via SMS
Sends an ordering link via SMS
The caller wants to place a takeout order, but the restaurant is currently closed. The AI host collects the caller’s phone number and sends an ordering link via text, while informing them of the restaurant’s operating hours.
Transfers to a human agent
Transfers to a human agent
The AI agent offers options — transfer to a human, continue with the AI, or order online — and then proceeds with the transfer when the caller chooses to speak with a person.
Books a table
Books a table
A returning caller wants to book a table for a group at a Korean barbecue restaurant. The AI gathers all the details and sends a booking link via text to finalize the reservation.
200+ Integrations — Plugs
into Your Existing Restaurant Stack
Newo connects to every major restaurant POS, reservation system, and payment platform. No rip-and-replace. Just plug in and go.
OpenTable
SevenRooms
Yelp
Resy
Resto Guru
resOS
Quandoo
Toast
Clover
Square
TableOnline
Tableo
Tablein
Eat2eat
Dineout
Your All-in-One Dashboard: Everything at a Glance
Additional revenue, audio recordings, transcripts, AI knowledge base, and no-code training. All in one place.
- Total calls and chat sessions
- Purchase intents and booking requests detected
- Sessions breakdown by day
- Sessions breakdown by request type
- Actual bookings completed, including after-hours
- Additional revenue earned by your AI Receptionist — revenue you would have lost without it
- Caller ID and contact info
- Call summary: what they wanted
- Full audio recording
- Lead indicator: was there a purchase intent?
- Conversion status: did they actually book or buy?
- Follow-up required: any pending actions after this call?
- Update pricing in seconds
- Add new services
- Change business hours
- Add FAQs your agent will answer
- Dozens of settings anyone can configure
- Enable or disable calendar booking
- Customize SMS text and purchase links
- Dozens of proven, battle-tested scenarios available out of the box
- Customize agent behavior any way you like
- Describe in plain English how to act during business hours vs. after-hours
- Explain in natural language how the conversation should flow
- Add safety guardrails aligned with your corporate policies
- Why did your agent make that decision? Deep logs explain the agent’s reasoning and behavior
- Even deeper logs available: trace every event, subsystem, and integration
- Build your own multi-agent flows, skills, events, and integrations
- Omni-user, omni-channel: Newo.ai’s powerful architecture supports simultaneous conversations with multiple users across multiple channels (phone, messengers, integrations) in a single session enabling group conversations and the most complex scenarios
Built for Your Industry
Pre-configured AI Receptionists for 10 core industries — and dozens more.
If you have a phone, we’ve got you covered.
Fine Dining
Quick-Service Restaurants (QSR)
Fast Casual
Catering Companies
Delivery-Only / Ghost Kitchens
Pizzerias
Chinese Restaurants
Mexican Restaurants
Japanese / Sushi Restaurants
Italian Restaurants
Indian Restaurants
Bars, Lounges, Nightclubs
Sports Bars
Wine Bars
Bakeries & Cafés
Food Trucks
Breweries & Taprooms
Banquet Halls & Event Venues & Taprooms
Enterprise-Grade Security
Your data is protected using the same standards trusted by Fortune 500 companies
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality of customer data.
HIPAA Compliant
Healthcare-ready security for protected health information (PHI). Required for medical and dental practices.
GDPR Compliant
Full compliance with European data protection regulations, including the right to deletion and data portability.
256-bit Encryption
All data is encrypted in transit and at rest using bank-level AES-256 encryption standards.
Role-Based Access Controls
Granular permissions ensure team members only access the data they need, and nothing more.
Why Businesses
Switch to Newo.ai
Your engineers will want to know what makes Newo.ai AI Receptionist fundamentally different:
Newo.ai
Other platforms
Reliable
“Zero-Hallucination” Architecture
AI Observers continuously correct the conversational agent’s behavior in real-time during each call. Our automated phone answering service achieves 99.6% accuracy.
Frequent errors
Standard automated phone systems skip workflow steps, give the wrong information, and book appointments at impossible times. No real-time correction.
Self-Improving
Self-Reflection Capability
AI Supervisors analyze the agent’s performance after each session and generate improvement scores to optimize behavior in future interactions. Your AI phone assistant gets smarter automatically.
Requires manual tracking
You must listen to calls, identify problems, and manually update the system. Other auto attendant phone systems never learn on their own.
Fast Response
Sub-second latency
Our proprietary Parallel Thinking technology enables speaking and reasoning simultaneously, delivering fast, natural responses, with no awkward pauses.
Delays in responses
Long pauses while thinking. Customers notice the automated telephone system struggling. Many hang up before getting answers.
Crystal Clear Conversations
Background Voice Suppression Technology
Delivers exceptional call clarity. The AI hears only the caller, not staff conversations, crying children, or office noise. Industry-leading phone answering system audio quality.
Frequent confusion
Background voices are misinterpreted as commands. TV audio, traffic noise, and speakerphone echo disrupt conversations. 10-20% of calls fail due to noise.
Setup Time
3 minutes to production-ready
Our One-Click Creator (NAC) Technology analyzes your website and builds a working AI Receptionist instantly. Deploy dozens per week.
Weeks or months
Endless debugging, hallucination fixes, and fine-tuning. Your automated attendant phone system may still skip steps or book incorrect times after months of work.
Omnichannel
One agent, all channels
Voice, SMS, Web chat, WhatsApp, Instagram, Yelp, and more. True auto answering service with unified conversation memory across every touchpoint.
Single-channel or fragmented
Separate agents for each channel with no shared context. Your automated calling service can’t remember what was discussed on another channel.
Revenue Focus
Automatic ASR Reports
Built-in ROI and ASR (Additional Secured Revenue) performance dashboards show exactly how much your AI answering service for business earns.
No revenue visibility
Other automated phone answering systems can’t tell you if they’re making or losing money. You’re flying blind on ROI.
Monitoring
End-to-End Automated Testing
Continuously detects quality regressions and performance degradations before customers notice. Your AI front desk is always monitored.
Reactive problem discovery
You find out your automated telephone menu system is broken when an angry customer calls to complain. No proactive monitoring.
Uptime
99.99% uptime
Automatic Failover to a Backup Voice and Reasoning LLM Stack, triggered upon degradation detection to ensure uninterrupted booking intake and consistently fast response times.
Single point of failure
When their AI provider goes down, your auto receptionist goes dark. No backup. Lost calls. Lost revenue.
Get Set Up in
3 Minutes
IIn 3 minutes you will be talking to your own AI Receptionist.
Not a demo. Not a simulation. Your actual agent, trained
on your restaurant.
Find your restaurant here
Search for your business by name or website and start the automatic setup process. Newo’s 1-Click Creator scans your website, menu, hours, and reviews to build your agent.
Enjoy automatic AI Receptionist creation
Your AI Receptionist will be created automatically in just 3 minutes. Review the greeting, conversation flows, and menu knowledge. Adjust anything you want in plain English.
Never Miss a Call Again
Experience 24/7 AI phone answering for your restaurant. Go live with after-hours coverage first, then expand to full 24/7 when you are ready. Your guests get instant answers. Your staff gets relief. Your revenue goes up.
Frequently Asked Questions
Is an AI phone answering system cheaper than hiring a host to answer phones?
Yes. A human receptionist costs $17-22/hour, works one shift, handles one call at a time, calls in sick, and quits after 4-6 months. Newo’s restaurant phone answering service works 24/7, handles unlimited simultaneous calls, never takes a day off, and costs a fraction of a single employee’s salary. Most restaurants see a 50-100x return on investment because the AI captures revenue that was previously lost to missed calls.
What exactly can Newo handle on a phone call?
Table reservations, large group bookings, private dining inquiries, catering leads, food delivery orders, pickup orders, secure credit card payments, menu and allergen questions, hours and directions, wait times, daily specials, upselling, order status, and smart call routing to your team. It recognizes returning callers, supports 60 languages, and syncs every action directly to your POS and reservation systems.
Can Newo take payments over the phone?
Yes. Newo securely collects credit and debit card information during the call, processes the payment through your POS integration, and sends a confirmation to the customer. PCI-compliant. No staff intervention needed.
What about background noise? Our kitchen is loud.
This is where Newo’s technology is genuinely different. Our Gen3 voice stack includes proprietary background voice suppression that isolates the caller’s voice from kitchen noise, speakerphone echo, TV sounds, and background conversations. Every 4th call in the restaurant industry has disruptive noise. Newo handles it.
How fast is setup? We are not technical.
3 minutes to create your agent using the 1-Click Creator. Enter your website or find your restaurant on Google Maps. The AI learns your menu, hours, and location automatically. A dedicated Solutions Engineer then handles POS integration, phone routing, and final testing. Most restaurants go live within 24 hours. You do not need any technical skills.
Does it work for multi-location and franchise groups?
Yes. Newo was built for multi-unit operations. Each location gets its own phone number, hours, menu overrides, and routing rules. Analytics roll up by location, region, or brand. You can manage 2 restaurants or 200 from one dashboard.
What happens if a caller wants to speak to a real person?
Newo routes edge cases and escalations to your designated staff member or manager. You define the rules: transfer immediately for certain topics, take a message and text it to the manager, or handle it entirely by AI. The caller never gets stuck in a loop.
Will my customers know they are talking to AI?
Newo’s voice is ultra-realistic with natural pauses, empathy, and even laughter. We have had cases where guests came into a restaurant and asked to meet “Emily” who helped them on the phone. That said, we believe in transparency. You decide how the greeting introduces the AI.
Can it speak Spanish, Chinese, or other languages?
Newo supports 60 languages and can switch languages mid-conversation. If a caller starts in English and switches to Spanish, the AI follows without missing a beat. Essential for restaurants in diverse communities.
What if we already use OpenTable/Resy/Toast/Square?
Perfect. Newo integrates with all of them. Your restaurant phone system stays the same. Your reservation platform stays the same. Your POS stays the same. Newo plugs into your existing stack and starts working.
What is the “Zero-Hallucination” Architecture?
Standard AI agents hallucinate in 10-20% of calls: wrong times, wrong menu items, wrong prices. Newo uses a patented multi-agent architecture where AI Observers monitor every response in real time and AI Supervisors analyze performance after every session. The result: 99.6% accuracy. Your AI never tells a customer the kitchen is closed when it is open.
Trusted by 10,000+ Businesses Worldwide
Pricing That Pays for Itself
Your first 2 months are FREE. Risk-free. Cancel anytime. Most restaurants see ROI within the first 10 days.
EVERY
MISSED CALL IS MONEY
WALKING OUT THE DOOR
LET’S FIX THAT
