Phone Answering for Restaurants 24/7
AI host answers every call, books tables, takes orders, and speaks 60 languages — 24/7. So your staff can focus on guests.

Why Restaurant Operators Switch to Newo
Real numbers from real restaurants. Not promises. Results.
Revenue Recovery
$25,000+
Additional monthly revenue per location
Restaurants miss up to 40% of calls during peak hours and after close. Every missed call is a lost reservation or phone order. Newo captures them all.
Call Coverage
100%
Of calls answered, zero hold time
Your restaurant phone answering service handles unlimited simultaneous calls. No voicemail, no busy signal, no “please hold.” Every caller becomes a guest.
Labor Savings
24%
Reduction in front-of-house labor costs
Your host stays on the floor. Your servers stay with tables. The AI phone answering system for restaurants handles all routine calls without pulling a single person off the line.
Setup Speed
3 min
From zero to a working AI Receptionist
Enter your website or find your restaurant on Google Maps. Newo’s 1-Click Creator builds your restaurant voice assistant automatically. Go live in hours, not months.
Unboxing
Newo.ai
Here is exactly what you get when you subscribe. Not vague promises. Real tools, real capabilities, real revenue.
10 Powerful AI Agents in One
One subscription. One platform. Ten revenue-driving solutions built specifically for restaurant operations.
Table Bookings
- Answers calls and books tables
- Checks availability in OpenTable, SevenRooms, Yelp
- Sends instant SMS confirmations
Large Group Reservations
- Collects event details
- Dietary restrictions, and deposit requirements
- Routes requests to your events manager
Private Dining Reservations
- Explains your private dining menus, and pricing
- Gathers guest count, date, and special requests
- Sends follow-up materials and books the event
Catering
- Qualifies catering leads, headcount, date, budget
- Sends your menu and a custom quote link via SMS
- Follows up automatically to complete the booking
Food Order Delivery
- Takes delivery orders by phone
- Secures credit card payments over the phone
- Sends the ticket directly to your POS
Use Case Card 6: Pickup Orders
- Handles phone orders for pickup with full
menu navigation and upsell prompts
- Confirms order total, quotes a ready time,
and sends SMS confirmation
- Syncs tickets and payments to your restaurant
POS
without staff intervention
Outbound AI Sales
- Fills slow hours by calling past guests
with invitations to wine tastings, live music,
chef specials, and seasonal events
- Promotes weeknight offers and loyalty
rewards to your existing database
- Reaches hundreds of contacts in a single campaign.
Automatically retries if no answer
AI Cross-Sale
- Opening a new location? Redirect overflow traffic
from your busiest restaurants to the new spot
- Suggest the new location to callers when wait
times are long at the original
- Accelerate your new restaurant’s launch by
leveraging your existing customer base
AI Chatbot
- Respond in under 2 seconds on your website,
Instagram, WhatsApp, Yelp, TikTok, and SMS
- One brain, one memory, all channels. Customers
pick their favorite channel, your AI Receptionist
answers everywhere
- Convert social media browsers into paying guests
with instant, knowledgeable responses
AI Lead Nurturing
- One month before a guest’s birthday,
invite them to celebrate at your restaurant
- Automatically follow up on abandoned
catering inquiries and unfinished reservations
- Re-engage past guests who haven’t
visited in 60+ days with personalized offer
200+
Integrations
See How It Works in 2 Minutes
Watch the 2-minute demo
Here is how your new AI Host starts earning money from day one. First, you enter your restaurant’s website or find it on Google Maps. Newo’s 1-Click Creator scans your menu, hours, location, and reviews, then builds a production-ready restaurant voice assistant in about 2 minutes.
Read more.Next, your dedicated Solutions Engineer connects Newo to your restaurant phone system, POS, and reservation platform (OpenTable, Resy, SevenRooms, Yelp, and dozens more). When a customer calls, Newo answers instantly in a natural, warm voice. It books tables, takes food orders for pickup and delivery, handles large group and private dining requests, answers menu and allergen questions, quotes wait times, and sends confirmation texts. Every completed action syncs directly to your systems. You see live calls, transcripts, revenue dashboards, and call recordings in one dashboard. No coding. No special hardware. Your existing restaurant telephone system stays the same. Newo simply becomes the reliable employee who never calls in sick.
Why the World’s Top Restaurant Operators Love Newo
From single locations to multi-unit chains, Newo turns missed calls into real money.

Get Set Up in
3 Minutes
IIn 3 minutes you will be talking to your own AI Receptionist.
Not a demo. Not a simulation. Your actual agent, trained
on your restaurant.
Find your restaurant here
Search for your business by name or website and start the automatic setup process. Newo’s 1-Click Creator scans your website, menu, hours, and reviews to build your agent.
Enjoy automatic AI Receptionist creation
Your AI Receptionist will be created automatically in just 3 minutes. Review the greeting, conversation flows, and menu knowledge. Adjust anything you want in plain English.
Never Miss a Call Again
Experience 24/7 AI phone answering for your restaurant. Go live with after-hours coverage first, then expand to full 24/7 when you are ready. Your guests get instant answers. Your staff gets relief. Your revenue goes up.
What is an AI Receptionist

Competition

Pricing

Your Dashboard

Integrations

Industries

Frequently Asked Questions

Beyond Phone Calls
Everything else that makes Newo the most complete restaurant phone answering service on the market.
True Omnichannel
Not Just Voice
Your leads come from everywhere: phone, Instagram DMs, WhatsApp messages, Yelp inquiries, website chat, TikTok comments. Newo’s AI Receptionist answers across all channels in under 2 seconds with one unified brain and one shared memory. One agent. Every channel. Every dollar captured. Your customers choose how they want to reach you. Newo is already there.
Keep Your Existing Phone Number
No need to change your restaurant phone number. Newo provides a dedicated telephony specialist who configures call forwarding, SIP trunking, or VoIP integration with your existing restaurant telephone system. Your regulars keep calling the same number. The only thing that changes is that someone always picks up. Newo integrates with all leading cloud contact center platforms, PBX systems, and VoIP for restaurants. The AI agents can either replace
Dedicated Solutions Engineer
Depending on your subscription level, you get a certified Newo engineer at your disposal. They handle all customizations: adjusting conversation flows, adding seasonal menu changes, configuring special holiday hours, and integrating new systems. You sell food. They handle the tech.
Dedicated Support and 24/7 Monitoring
We are always on call to maximize your success. Newo provides triple-layer monitoring to ensure reliability and performance. Automatic system monitoring detects issues before they affect calls. AI end-to-end monitoring tests your agent continuously with simulated calls. Human-in-the-loop monitoring means real people review conversations during the initial hypercare period and make adjustments when necessary.
200+ Integrations — Plugs
into Your Existing Restaurant Stack
Newo connects to every major restaurant POS, reservation system, and payment platform. No rip-and-replace. Just plug in and go.
OpenTable
SevenRooms
Yelp
Resy
Resto Guru
resOS
Quandoo
Toast
Clover
Square
TableOnline
Tableo
Tablein
Eat2eat
Dineout
Your All-in-One Dashboard: Everything at a Glance
Additional revenue, audio recordings, transcripts, AI knowledge base, and no-code training. All in one place.
- Total calls and chat sessions
- Purchase intents and booking requests detected
- Sessions breakdown by day
- Sessions breakdown by request type
- Actual bookings completed, including after-hours
- Additional revenue earned by your AI Receptionist — revenue you would have lost without it
- Caller ID and contact info
- Call summary: what they wanted
- Full audio recording
- Lead indicator: was there a purchase intent?
- Conversion status: did they actually book or buy?
- Follow-up required: any pending actions after this call?
- Update pricing in seconds
- Add new services
- Change business hours
- Add FAQs your agent will answer
- Dozens of settings anyone can configure
- Enable or disable calendar booking
- Customize SMS text and purchase links
- Dozens of proven, battle-tested scenarios available out of the box
- Customize agent behavior any way you like
- Describe in plain English how to act during business hours vs. after-hours
- Explain in natural language how the conversation should flow
- Add safety guardrails aligned with your corporate policies
- Why did your agent make that decision? Deep logs explain the agent’s reasoning and behavior
- Even deeper logs available: trace every event, subsystem, and integration
- Build your own multi-agent flows, skills, events, and integrations
- Omni-user, omni-channel: Newo.ai’s powerful architecture supports simultaneous conversations with multiple users across multiple channels (phone, messengers, integrations) in a single session enabling group conversations and the most complex scenarios
Built for Your Industry
Pre-configured AI Receptionists for 10 core industries — and dozens more.
If you have a phone, we’ve got you covered.
Fine Dining
Quick-Service Restaurants (QSR)
Fast Casual
Catering Companies
Delivery-Only / Ghost Kitchens
Pizzerias
Chinese Restaurants
Mexican Restaurants
Japanese / Sushi Restaurants
Italian Restaurants
Indian Restaurants
Bars, Lounges, Nightclubs
Sports Bars
Wine Bars
Bakeries & Cafés
Food Trucks
Breweries & Taprooms
Banquet Halls & Event Venues & Taprooms
Enterprise-Grade Security
Your data is protected using the same standards trusted by Fortune 500 companies

SOC 2 Type II
Independently audited controls for security, availability, and confidentiality of customer data.
HIPAA Compliant
Healthcare-ready security for protected health information (PHI). Required for medical and dental practices.
GDPR Compliant
Full compliance with European data protection regulations, including the right to deletion and data portability.

256-bit Encryption
All data is encrypted in transit and at rest using bank-level AES-256 encryption standards.

Role-Based Access Controls
Granular permissions ensure team members only access the data they need, and nothing more.
Why Businesses
Switch to newo.ai
Your engineers will want to know what makes newo.ai AI Receptionist fundamentally different:
“Most reliable and ultra-realistic“
newo.ai
Other platforms
1. Highest reliability on the market
“Zero Hallucination” Architecture – 99.6% Accuracy.
Newo.ai built-in AI Observers and Supervisors: Every response passes through observer and supervisor agents that automatically detect and correct errors in behavior and answers.
Skip important steps. Schedule for the wrong time.
Traditional AI agents have an inherent flaw – they often skip important script steps, provide inaccurate information, or even schedule bookings for the wrong time.
2. Lowest Latency on the market
Fast, intelligent answers.
Newo.ai is the only platform on the market that uses voice-to-voice technology at industrial scale. Newo.ai agents think and respond in parallel — just like humans: sub-second latency, reasoning during speech and dynamically adjusting answers on the fly.
Slow answers.
Most AI systems face a tradeoff: either they think slowly but accurately, or respond quickly but with errors – both unacceptable for industrial virtual receptionist systems.
3. Most realistic and emotional voice
A critical factor in sales, persuasion, and handling objections – especially for cold calls.
Newo.ai is the only platform that delivers an ultra-realistic, next-generation conversation experience.
Thanks to third-generation voice-to-voice technology, Newo.ai agents can empathize, laugh, and whisper.
Robotic conversation – a dealbreaker for sales.
Previous-generation technology first transcribes speech (STT), then thinks, then synthesizes audio (TTS) – losing the critical emotional dimension of the conversation in the process.
4. Best understanding of when to speak and when to stay silent
Newo.ai agents understand when a user has paused to think – and don’t interrupt, giving them space.
Newo.ai is the only platform that dynamically adjusts the waiting pause before responding.
Traditional STT-TTS agents don’t know when the user has paused to think – and interrupt the conversation.
This is a massive problem for voice AI: they cut in as soon as the user pauses briefly. A user says “There will be… (pauses to think)… 12 of us” – but a traditional AI agent won’t let them finish, interrupting after the very first words.
5. Parallel Thinking
Newo.ai is the only platform that enables speaking and reasoning simultaneously.
Its multi-layered conversation-reasoning-execution architecture delivers market-leading performance across two traditionally conflicting metrics: ultra-low latency and high reasoning budget.
Traditional platforms respond with multi-second delays whenever data retrieval or deeper reasoning is needed.
Users get frustrated by slow agent responses – leading to poor reviews and a drop in sales.
6. Best Background Noise Resilience
Clear, frustration-free conversations – even with background chatter.
Newo.ai’s Gen3 voice stack ensures clarity and continuity through main speaker isolation, natural speech flow, and intelligent interruption handling. It keeps conversations reliable even in noisy environments and smoothly adjusts when the customer starts speaking.
AI responds incorrectly. Customers get frustrated and hang up.
10–20% of all calls happen outdoors or around background noise – kids playing, a TV announcer, traffic, etc.
Traditional voice AI systems can’t reliably distinguish the caller’s voice from surrounding sounds, leading to broken conversations, customer frustration, and lost revenue for your business client.
7. True Multilingual
True Multilingual. 90 languages. Can switch languages mid-conversation.
You create a single agent and it automatically detects the customer’s language. Seamless on-the-fly switching across 60+ languages makes Newo.ai essential for global businesses and multicultural regions.
Limited Multilingual.
Each agent is restricted to a predefined language. You must create separate agents for each language, with no dynamic switching.
8. True Omnichannel
True Omnichannel. Capture leads via calls, live chat, Instagram, Yelp and more.
With Newo.ai, you create one agent that communicates with customers across all channels using a unified conversation memory – this is True Omnichannel.
Your business receives leads from many sources, so your AI assistant must operate across all of them: phone calls, SMS, email, website chat, forms, social media messages, Instagram, Facebook, WhatsApp Business, Yelp, Thumbtack, and others.
Single-channel.
Most support just one communication channel, causing lost revenue from others. Or you’re forced to create separate agents for each channel — and they do not share a unified conversation memory.
9. Self-Improving
Self-Reflection Capability.
AI Supervisors analyze the agent’s performance after each session and generate improvement scores to optimize behavior in future interactions. Your AI phone assistant gets smarter automatically.
Requires manual tracking.
You must listen to calls, identify problems, and manually update the system. Other auto attendant phone systems never learn on their own.
10. A Few Minutes Setup Time
3 minutes to production-ready.
Our One-Click Creator (NAC) Technology analyzes your website and builds a working AI Receptionist instantly. Deploy dozens per week.
Weeks or months.
Endless debugging, hallucination fixes, and fine-tuning. Your automated attendant phone system may still skip steps or book incorrect times after months of work.
11. Revenue Focus
Automatic ASR Reports.
Built-in ROI and ASR (Additional Secured Revenue) performance dashboards show exactly how much your AI answering service for business earns.
No revenue visibility.
Other automated phone answering systems can’t tell you if they’re making or losing money. You’re flying blind on ROI.
12. 24/7 Monitoring
End-to-End Automated Testing.
Continuously detects quality regressions and performance degradations before customers notice. Your AI front desk is always monitored.
Reactive problem discovery.
You find out your automated telephone menu system is broken when an angry customer calls to complain. No proactive monitoring.
13. Uptime
99.99% uptime.
Automatic Failover to a Backup Voice and Reasoning LLM Stack, triggered upon degradation detection to ensure uninterrupted booking intake and consistently fast response times.
Single point of failure.
When their AI provider goes down, your auto receptionist goes dark. No backup. Lost calls. Lost revenue.
14. 1,000 concurrent calls
For high-traffic call centers during peak hours, the Newo.ai platform supports hundreds of simultaneous calls.
Thanks to cutting-edge signal processing and parallel LLM call technology, Newo.ai handles hundreds of concurrent calls without degradation.
Audio defects or response delays begin after just 10 concurrent calls.
Make sure to verify the technical limits guaranteed by your AI vendor.

Get Set Up in
3 Minutes
IIn 3 minutes you will be talking to your own AI Receptionist.
Not a demo. Not a simulation. Your actual agent, trained
on your restaurant.
Find your restaurant here
Search for your business by name or website and start the automatic setup process. Newo’s 1-Click Creator scans your website, menu, hours, and reviews to build your agent.
Enjoy automatic AI Receptionist creation
Your AI Receptionist will be created automatically in just 3 minutes. Review the greeting, conversation flows, and menu knowledge. Adjust anything you want in plain English.
Never Miss a Call Again
Experience 24/7 AI phone answering for your restaurant. Go live with after-hours coverage first, then expand to full 24/7 when you are ready. Your guests get instant answers. Your staff gets relief. Your revenue goes up.
Frequently Asked Questions
Is an AI phone answering system cheaper than hiring a host to answer phones?
Yes. A human receptionist costs $17-22/hour, works one shift, handles one call at a time, calls in sick, and quits after 4-6 months. Newo’s restaurant phone answering service works 24/7, handles unlimited simultaneous calls, never takes a day off, and costs a fraction of a single employee’s salary. Most restaurants see a 50-100x return on investment because the AI captures revenue that was previously lost to missed calls.
What exactly can Newo handle on a phone call?
Table reservations, large group bookings, private dining inquiries, catering leads, food delivery orders, pickup orders, secure credit card payments, menu and allergen questions, hours and directions, wait times, daily specials, upselling, order status, and smart call routing to your team. It recognizes returning callers, supports 60 languages, and syncs every action directly to your POS and reservation systems.
Can Newo take payments over the phone?
Yes. Newo securely collects credit and debit card information during the call, processes the payment through your POS integration, and sends a confirmation to the customer. PCI-compliant. No staff intervention needed.
What about background noise? Our kitchen is loud.
This is where Newo’s technology is genuinely different. Our Gen3 voice stack includes proprietary background voice suppression that isolates the caller’s voice from kitchen noise, speakerphone echo, TV sounds, and background conversations. Every 4th call in the restaurant industry has disruptive noise. Newo handles it.
How fast is setup? We are not technical.
3 minutes to create your agent using the 1-Click Creator. Enter your website or find your restaurant on Google Maps. The AI learns your menu, hours, and location automatically. A dedicated Solutions Engineer then handles POS integration, phone routing, and final testing. Most restaurants go live within 24 hours. You do not need any technical skills.
Does it work for multi-location and franchise groups?
Yes. Newo was built for multi-unit operations. Each location gets its own phone number, hours, menu overrides, and routing rules. Analytics roll up by location, region, or brand. You can manage 2 restaurants or 200 from one dashboard.
What happens if a caller wants to speak to a real person?
Newo routes edge cases and escalations to your designated staff member or manager. You define the rules: transfer immediately for certain topics, take a message and text it to the manager, or handle it entirely by AI. The caller never gets stuck in a loop.
Will my customers know they are talking to AI?
Newo’s voice is ultra-realistic with natural pauses, empathy, and even laughter. We have had cases where guests came into a restaurant and asked to meet “Emily” who helped them on the phone. That said, we believe in transparency. You decide how the greeting introduces the AI.
Can it speak Spanish, Chinese, or other languages?
Newo supports 60 languages and can switch languages mid-conversation. If a caller starts in English and switches to Spanish, the AI follows without missing a beat. Essential for restaurants in diverse communities.
What if we already use OpenTable/Resy/Toast/Square?
Perfect. Newo integrates with all of them. Your restaurant phone system stays the same. Your reservation platform stays the same. Your POS stays the same. Newo plugs into your existing stack and starts working.
What is the “Zero-Hallucination” Architecture?
Standard AI agents hallucinate in 10-20% of calls: wrong times, wrong menu items, wrong prices. Newo uses a patented multi-agent architecture where AI Observers monitor every response in real time and AI Supervisors analyze performance after every session. The result: 99.6% accuracy. Your AI never tells a customer the kitchen is closed when it is open.
Trusted by 10,000+ Businesses Worldwide
Pricing That Pays for Itself
Your first 2 months are FREE. Risk-free. Cancel anytime. Most restaurants see ROI within the first 10 days.
EVERY
MISSED CALL IS MONEY
WALKING OUT THE DOOR
LET’S FIX THAT





