The #1
AI Receptionist for Wellness, Spas & Fitness
Every call answered, every appointment booked, every client welcomed — 24/7. Keep your schedule full while you focus on the treatment room.
Hear Your AI Receptionist in Action
These are real conversations between real callers and AI salon receptionists powered by Newo.ai. No scripts. No actors. Just pure AI magic.
New Client Books a Haircut
New Client Books a Haircut
A first-time caller asks about pricing for a men’s haircut and balayage, and the AI receptionist hair salon books her for Saturday morning, sending a confirmation link via SMS.
Yoga & Pilates Studio
Yoga & Pilates Studio
A caller at 10 PM wants to reserve a spot in tomorrow’s hot yoga class, and the voice AI receptionist for fitness centers checks availability and completes the booking instantly.
Spa Day Package Inquiry
Spa Day Package Inquiry
A couple asks about couples massage packages, pricing, and add-ons, and the AI salon spa agent explains options, recommends a package, and sends a booking link.
Gym Membership Follow-Up
Gym Membership Follow-Up
A returning caller who visited last week gets a personalized follow-up from the fitness AI agent, which remembers their interest in the annual plan and offers a limited-time discount.
Appointment Rescheduling at a Nail Salon
Appointment Rescheduling at a Nail Salon
An existing client calls to move her gel manicure appointment from Tuesday to Thursday, and the nail salon answering service confirms the new slot and sends an updated reminder.
Barbershop Walk-In Availability Check
Barbershop Walk-In Availability Check
A caller asks if there are any openings today for a fade and beard trim, and the barbershop appointment AI agent finds a 2 PM slot and books it on the spot.
Why Fitness, Wellness, and Beauty Businesses Switch to Newo
Your virtual salon receptionist does not take breaks, does not call in sick, and never sends a client to voicemail. Here is what that means for your bottom line.
Revenue Recovery
$25k+
Additional monthly revenue per location
Businesses using Newo capture after-hours bookings, peak-hour overflow, and walk-in inquiries that human staff simply cannot handle, turning missed calls into real dollars.
Call Coverage
24/7
Every call answered, every channel covered
Your salon answering service picks up on the first ring at 2 AM on a Sunday or during your Saturday rush, so no client ever hears a voicemail again.
Response Speed
<1s
Sub-second response across all channels
Newo responds to Instagram DMs, website chats, and phone calls in under one second, because if you do not answer in 5 seconds, that lead is gone.
ROI
50x
Return on your AI investment
At roughly $1 per call, your AI receptionist hair salon generates 50 to 100 times more revenue than it costs, turning it from an expense into a profit center.
What You Get with Newo.ai
Everything your salon and spa AI receptionist needs to start earning money on day one. No coding. No headaches. Just results.
10 Powerful AI Agents in One
One subscription. One agent. Ten ways it makes you money. Your salon appointment AI agent handles everything from first-time bookings to cancellation saves.
New Client Booking
- Captures caller info and preferences
- Books into your scheduling system
- Sends SMS confirmation link
Existing Client Booking
- Recognizes returning callers instantly
- Recalls past services and preferences
- Books preferred stylist or therapist
Appointment Confirmation
- Confirms upcoming appointment details
- Reads back date, time, and provider
- Sends updated reminder via SMS
Appointment Rescheduling
- Finds next available matching slot
- Updates your calendar in real-time
- Notifies client with new confirmation
Appointment Cancellation
- Processes cancellation with empathy
- Offers alternative dates to save booking
- Updates your schedule automatically
Services and Pricing Info
- Answers detailed service questions
- Explains packages, memberships, and add-ons
- Compares options to help clients decide
Location and Hours Info
- Provides directions to nearest branch
- Shares current business hours
- Handles holiday schedule questions
Lead Qualification and Intake
- Collects new client contact details
- Captures service interest and budget
- Routes hot leads to your team
Missed-Call Recovery
- Calls back missed callers automatically
- Re-engages leads who went dark
- Recovers revenue you already lost
Outbound Follow-Up and Nurturing
- Reminds clients of upcoming appointments
- Re-engages dormant clients with offers
- Promotes seasonal specials and packages
200+
Integrations
Watch Co-Founder Luba Rein Explain It in 2 Minutes
Watch the 2-minute demo
Here is how it works in plain English. Step one: you enter your business website or find your salon on Google Maps.
Read more.Newo automatically reads your site, learns your services, pricing, hours, and locations, then builds a production-ready AI Receptionist in about 3 minutes. Step three: your new AI employee starts answering phone calls, booking appointments directly into your scheduling system, responding to Instagram and WhatsApp messages, and sending confirmation links via SMS. You get a dashboard where you can see every call, every booking, every dollar earned, and train your agent with zero coding. Your human team stays focused on the clients in front of them while Newo handles the phones, the chat, and the socials. Think of it as hiring a receptionist who never sleeps, never forgets, speaks 60 languages, and costs a fraction of a human hire.
Why the World’s Top Fitness, Wellness, and Beauty Operators Love Newo
From single locations to multi-unit chains, Newo turns missed calls into real money.
Restaurant/Table Booking
$116,500 in New Table-Reservation Revenue in 3 Months
“I’m thrilled to share my experience using newo.ai GenAI-powered digital employee at Menlo Tavern. It’s been a true game-changer for our restaurant. Since implementing the newo.ai solution several months ago, we’ve been able to answer 100% of our incoming phone calls. The real benefit has been freeing up my management team to spend more quality time on the restaurant floor, interacting directly with guests and ensuring an exceptional in-person experience.”
Home Service/HVAC
$178,000 in Added Revenue Over the Summer Season
“Summer and winter are critical periods for our business—call traffic surges, and before, we were losing inquiries during the busiest hours. After switching to newo.ai, everything shifted. The AI receptionist now handles 100% of incoming calls, schedules jobs immediately, and keeps customers engaged even when our staff is fully booked or out in the field. We’ve eliminated revenue loss from missed calls—every lead is captured and turned into business. It’s essentially a nonstop dispatcher that outperforms what a human could handle alone.”
Dental/Ortho
$401,500 in additional revenue in just 3 months
“We were skeptical. How could an AI handle our orthodontic patients better than our trained staff? But the numbers don’t lie. In Q1 alone, our AI Receptionist handled 10,865 calls, captured 1,563 after-hours inquiries we would have missed, and directly generated $401,500 in new patient revenue. The ROI speaks for itself.”
Home service
64% Conversion Rate Outperforming Our Best Human Agents
“In home services, every missed call costs us about $100 in marketing spend, so losing leads isn’t an option. We put Newo head-to-head with our strongest human agents—people with years of experience. The result? The AI converted 64% of incoming calls into booked appointments, while our top humans averaged 60%. On top of that, the AI is available 24/7, never takes sick days, and can manage 10 calls simultaneously during peak hours. This isn’t some distant future—it’s already happening today.”
Dental/Ortho
We Expanded from 11 to 35 Locations Without Hiring More Call Center Staff
“Our main challenge was growth. Each new location used to mean more hires, more onboarding, and more operational stress. After implementing newo.ai, we were able to triple the number of locations while keeping our team the same size. The AI seamlessly manages call overflow, after-hours inquiries, and peak demand. As a result, revenue per employee has increased dramatically, and our staff feels far less pressure and burnout.”
Get Set Up in
3 Minutes
In 3 minutes, you will be talking to your own AI Receptionist. No coding. No contracts. Just results.
Find your property here
Search for your hotel or enter your website URL to start the automatic setup process.
Enjoy automatic AI Receptionist creation
Your AI Receptionist will be created automatically in just 3 minutes, trained on your rooms, rates, policies, and amenities.
Never miss a guest call again
Experience 24/7 AI phone answering for your hotel team. Every call answered. Every booking captured. Every guest impressed.
What is an AI Receptionist
Competition
Pricing
Your Dashboard
Integrations
Industries
Frequently Asked Questions
More Than Just a Phone Agent
Your AI Employee covers every channel, every system, and every edge case, so nothing falls through the cracks.
True Omnichannel Coverage
Not just voice. Your leads come from everywhere, so your AI Receptionist converts revenue across every channel and responds in under 2 seconds. You get a website chatbot plus connections to SMS, WhatsApp, Instagram, TikTok, Yelp, and more. One agent, one brain, all channels.
Keep Your Existing Phone Number
No need to change your number. We provide a dedicated telephony specialist who configures everything. Your calls are seamlessly forwarded to your new AI Receptionist while you keep the number your clients already know and trust.
Deep Telephony and Contact Center Integration
Newo integrates with all leading cloud contact center automation software, SIP trunking, PBX, and VoIP systems. Your AI agents can replace traditional IVR voice menus entirely or work alongside them, handling the calls that menu trees were never designed to manage.
Dedicated Solutions Engineer Support
Depending on your subscription level, you get a certified engineer at your disposal who implements requests to modify your AI Receptionist’s behavior. We are always on call to maximize your success. Triple-layer monitoring ensures reliability: automatic monitoring, AI end-to-end monitoring, and human-in-the-loop monitoring 24/7.
Watch the AI Handle Real Business Moments
Each card below is an audio recording of a real conversation where your salon receptionist AI agent performs a specific, revenue-driving action.
AI Books an Appointment
AI Books an Appointment
The AI agent checks real-time availability in your booking system, finds the best slot, and sends a booking confirmation link via SMS while staying on the line to help the caller complete the form.
AI Reschedules an Appointment
AI Reschedules an Appointment
The AI agent looks up the existing booking, confirms the client’s identity, finds a new available slot, updates the calendar, and sends an updated confirmation via SMS.
AI Handles a Pricing Question
AI Handles a Pricing Question
The AI agent listens to the caller’s needs, explains relevant service pricing and package options, compares alternatives, and offers to book right away if the caller is interested.
AI Recovers a Missed Call
AI Recovers a Missed Call
The AI agent automatically calls back a client who could not get through during peak hours, apologizes for the wait, and books their appointment within 60 seconds.
AI Transfers to a Specialist
AI Transfers to a Specialist
The AI agent recognizes that the caller needs to speak with a specific stylist or manager, transfers the call, and if no one picks up, takes a message and sends an SMS notification to the staff member.
AI Saves a Cancellation
AI Saves a Cancellation
The AI agent hears that a client wants to cancel, empathetically asks the reason, offers a rescheduled time or a special incentive, and saves the booking 40% of the time.
Connects with Every Tool You Already Use
Newo integrates with 7,000+ platforms, including all major fitness, wellness, and beauty scheduling and CRM systems. Mindbody, Vagaro, Fresha, Booksy, Square Appointments, Acuity, Zenoti, Glossgenius, and hundreds more. If you use it, we connect to it.
OpenTable
SevenRooms
Yelp
Resy
Resto Guru
resOS
Quandoo
Toast
Clover
Square
TableOnline
Tableo
Tablein
Eat2eat
Dineout
Your All-in-One Dashboard: Everything at a Glance
Additional revenue, audio recordings, transcripts, agent knowledge, memory, and no-code training, all in one place.
- Daily revenue breakdown
- After-hours vs. peak-hours comparison
- Monthly trend graphs
- Audio playback
- Full transcript
- AI-generat
- Plain-English instructions
- One-click publish
- Version history
- Recovery rate
- Revenue recovered
- Time-to-callback
- Knowledge base editor
- Client memory log
- Auto-learning insights
Built for Fitness, Wellness, and Beauty. Ready for Any Industry.
Newo.ai powers AI Receptionists for 15+ specialized industries in the fitness, wellness, and beauty space, plus dozens more. Whether you run a single chair or 50 locations, we have you covered.
Gyms & Fitness Centers
Yoga & Pilates Studios
CrossFit Boxes
Personal Training Studios
Spa & Massage
Hair Salons
Barbershops
Nail Salons
Skincare & Facials
Waxing & Laser Hair Removal
Tattoo & Piercing Studios
Tanning Salons
Float Therapy & Cryotherapy
Wellness Retreats
Acupuncture & Traditional Medicine
And many more
Enterprise-Grade Security
Your data is protected using the same standards trusted by Fortune 500 companies
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality of customer data.
HIPAA Compliant
Healthcare-ready security for protected health information (PHI). Required for medical and dental practices.
GDPR Compliant
Full compliance with European data protection regulations, including the right to deletion and data portability.
256-bit Encryption
All data is encrypted in transit and at rest using bank-level AES-256 encryption standards.
Role-Based Access Controls
Granular permissions ensure team members only access the data they need, and nothing more.
Why Businesses
Switch to newo.ai
Your engineers will want to know what makes newo.ai AI Receptionist fundamentally different:
“Most reliable and ultra-realistic“
newo.ai
Other platforms
1. Highest reliability on the market
“Zero Hallucination” Architecture – 99.6% Accuracy.
Newo.ai built-in AI Observers and Supervisors: Every response passes through observer and supervisor agents that automatically detect and correct errors in behavior and answers.
Skip important steps. Schedule for the wrong time.
Traditional AI agents have an inherent flaw – they often skip important script steps, provide inaccurate information, or even schedule bookings for the wrong time.
2. Lowest Latency on the market
Fast, intelligent answers.
Newo.ai is the only platform on the market that uses voice-to-voice technology at industrial scale. Newo.ai agents think and respond in parallel — just like humans: sub-second latency, reasoning during speech and dynamically adjusting answers on the fly.
Slow answers.
Most AI systems face a tradeoff: either they think slowly but accurately, or respond quickly but with errors – both unacceptable for industrial virtual receptionist systems.
3. Most realistic and emotional voice
A critical factor in sales, persuasion, and handling objections – especially for cold calls.
Newo.ai is the only platform that delivers an ultra-realistic, next-generation conversation experience.
Thanks to third-generation voice-to-voice technology, Newo.ai agents can empathize, laugh, and whisper.
Robotic conversation – a dealbreaker for sales.
Previous-generation technology first transcribes speech (STT), then thinks, then synthesizes audio (TTS) – losing the critical emotional dimension of the conversation in the process.
4. Best understanding of when to speak and when to stay silent
Newo.ai agents understand when a user has paused to think – and don’t interrupt, giving them space.
Newo.ai is the only platform that dynamically adjusts the waiting pause before responding.
Traditional STT-TTS agents don’t know when the user has paused to think – and interrupt the conversation.
This is a massive problem for voice AI: they cut in as soon as the user pauses briefly. A user says “There will be… (pauses to think)… 12 of us” – but a traditional AI agent won’t let them finish, interrupting after the very first words.
5. Parallel Thinking
Newo.ai is the only platform that enables speaking and reasoning simultaneously.
Its multi-layered conversation-reasoning-execution architecture delivers market-leading performance across two traditionally conflicting metrics: ultra-low latency and high reasoning budget.
Traditional platforms respond with multi-second delays whenever data retrieval or deeper reasoning is needed.
Users get frustrated by slow agent responses – leading to poor reviews and a drop in sales.
6. Best Background Noise Resilience
Clear, frustration-free conversations – even with background chatter.
Newo.ai’s Gen3 voice stack ensures clarity and continuity through main speaker isolation, natural speech flow, and intelligent interruption handling. It keeps conversations reliable even in noisy environments and smoothly adjusts when the customer starts speaking.
AI responds incorrectly. Customers get frustrated and hang up.
10–20% of all calls happen outdoors or around background noise – kids playing, a TV announcer, traffic, etc.
Traditional voice AI systems can’t reliably distinguish the caller’s voice from surrounding sounds, leading to broken conversations, customer frustration, and lost revenue for your business client.
7. True Multilingual
True Multilingual. 90 languages. Can switch languages mid-conversation.
You create a single agent and it automatically detects the customer’s language. Seamless on-the-fly switching across 60+ languages makes Newo.ai essential for global businesses and multicultural regions.
Limited Multilingual.
Each agent is restricted to a predefined language. You must create separate agents for each language, with no dynamic switching.
8. True Omnichannel
True Omnichannel. Capture leads via calls, live chat, Instagram, Yelp and more.
With Newo.ai, you create one agent that communicates with customers across all channels using a unified conversation memory – this is True Omnichannel.
Your business receives leads from many sources, so your AI assistant must operate across all of them: phone calls, SMS, email, website chat, forms, social media messages, Instagram, Facebook, WhatsApp Business, Yelp, Thumbtack, and others.
Single-channel.
Most support just one communication channel, causing lost revenue from others. Or you’re forced to create separate agents for each channel — and they do not share a unified conversation memory.
9. Self-Improving
Self-Reflection Capability.
AI Supervisors analyze the agent’s performance after each session and generate improvement scores to optimize behavior in future interactions. Your AI phone assistant gets smarter automatically.
Requires manual tracking.
You must listen to calls, identify problems, and manually update the system. Other auto attendant phone systems never learn on their own.
10. A Few Minutes Setup Time
3 minutes to production-ready.
Our One-Click Creator (NAC) Technology analyzes your website and builds a working AI Receptionist instantly. Deploy dozens per week.
Weeks or months.
Endless debugging, hallucination fixes, and fine-tuning. Your automated attendant phone system may still skip steps or book incorrect times after months of work.
11. Revenue Focus
Automatic ASR Reports.
Built-in ROI and ASR (Additional Secured Revenue) performance dashboards show exactly how much your AI answering service for business earns.
No revenue visibility.
Other automated phone answering systems can’t tell you if they’re making or losing money. You’re flying blind on ROI.
12. 24/7 Monitoring
End-to-End Automated Testing.
Continuously detects quality regressions and performance degradations before customers notice. Your AI front desk is always monitored.
Reactive problem discovery.
You find out your automated telephone menu system is broken when an angry customer calls to complain. No proactive monitoring.
13. Uptime
99.99% uptime.
Automatic Failover to a Backup Voice and Reasoning LLM Stack, triggered upon degradation detection to ensure uninterrupted booking intake and consistently fast response times.
Single point of failure.
When their AI provider goes down, your auto receptionist goes dark. No backup. Lost calls. Lost revenue.
14. 1,000 concurrent calls
For high-traffic call centers during peak hours, the Newo.ai platform supports hundreds of simultaneous calls.
Thanks to cutting-edge signal processing and parallel LLM call technology, Newo.ai handles hundreds of concurrent calls without degradation.
Audio defects or response delays begin after just 10 concurrent calls.
Make sure to verify the technical limits guaranteed by your AI vendor.
Get Set Up in
3 Minutes
In 3 minutes, you will be talking to your own AI Receptionist. Seriously. We timed it.
Find your business here
Search for your salon, spa, gym, or studio and start the automatic setup process
Enjoy automatic AI Receptionist creation
Your AI Receptionist will be created automatically in just 3 minutes by analyzing your website, services, hours, and pricing.
Never miss a call again
Experience 24/7 AI phone answering for your team. Every call answered. Every booking captured. Every dollar earned.
Frequently Asked Questions
Will my clients know they are talking to AI?
Most callers cannot tell. Newo uses ultra-realistic voice technology with natural pauses, empathy, and even laughter. One of our clients had a patient walk into the office asking to meet “Emily” personally. The human staff smiled and said, “Emily is a valued member of our team. We will pass along your kind words.”
Can the AI book directly into my scheduling system?
Yes. Newo integrates with 7,000+ platforms including Mindbody, Vagaro, Fresha, Booksy, Square Appointments, Acuity, Zenoti, and more. Appointments go straight into your calendar in real time.
What if the AI does not know the answer to a question?
Newo is designed for the real world. If the AI Receptionist encounters something outside its training, it takes a message, notifies your team via SMS or email, and follows up with the caller. During your first weeks, our team monitors all calls in real time and fine-tunes the agent for your specific needs.
Can it handle multiple locations with different hours and services?
Absolutely. Newo was built for multi-location businesses from day one. Each location can have its own hours, services, pricing, and staff. The AI knows which services are available at which branch and routes callers accordingly.
Will it replace my front desk staff?
No. Think of Newo as your front desk team’s best friend. It handles overflow calls, after-hours inquiries, and repetitive questions so your human team can focus on the clients standing in front of them. Your staff will be less stressed, more productive, and happier.
What happens during the FREE trial?
You get full access to the platform for 2 months at zero cost. Cancel anytime. Most businesses see results in the first week and 99% keep the service after the trial.
Does it work in languages other than English?
Yes. Newo supports 60 languages and can auto-detect and switch languages mid-conversation. If a caller starts in English and switches to Spanish, the AI follows naturally.
How is Newo different from a basic chatbot or IVR menu?
Traditional IVR systems say “Press 1 for appointments, press 2 for hours.” Callers hate them. Basic chatbots handle simple FAQ but cannot book appointments, handle objections, or close sales. Newo is a full AI Employee that understands natural language, books appointments, sends payment links, follows up on missed calls, and actually drives revenue.
What is the “Zero-Hallucination Architecture”?
Newo uses a patented multi-agent system where AI Observers monitor the conversation in real time and correct the agent before it can make a mistake. After each call, AI Supervisors analyze performance and improve future interactions. The result: 99.6% accuracy, compared to the 80-90% you get from standard AI platforms.
Can I keep my existing phone number?
Yes. We provide a dedicated telephony specialist who sets everything up. Your calls are forwarded to Newo seamlessly. Your clients notice nothing except that someone finally picks up the phone.
Trusted by 10,000+ Businesses and 1,000+ Partners Worldwide
Pricing That Pays for Itself
Start with 2 months FREE. No risk. Cancel anytime. Your AI Receptionist typically earns 50x what it costs.
YOUR COMPETITORS ARE ANSWERING THEIR PHONES.
ARE YOU?
LET’S FIX THAT
