The same agent.
Your industry’s edge cases.

Newo answers, works out what the caller needs and finishes the job the same way everywhere. What changes by industry is the software it writes into and the questions it has to be ready for.

Talk to sales See all industries
A contact center professional wearing a Newo communications earpiece Contact Centers Replaces the IVR, resolves what it can against the account, and routes the rest to an agent with the context attached. A dental professional wearing a Newo communications earpiece Dental & Orthodontics Books and reschedules appointments, answers the insurance questions, and writes it all into Open Dental, Dentrix or Eaglesoft. A restaurant manager wearing a headset, mid-conversation Restaurants Takes the booking, answers what is on the menu and when you open, and handles the change of plan at six o’clock. A hospitality professional wearing a Newo communications earpiece Hospitality Takes the booking, answers the guest question about the property, and writes it into the system your front desk already runs. A home services professional wearing a Newo communications earpiece Home Services Books the job, captures the new enquiry, and gets the emergency call through to whoever is on call tonight. A healthcare professional wearing a Newo communications earpiece Healthcare Books and moves appointments, answers the routine questions, and gets the urgent call to a person. A financial services professional wearing a Newo communications earpiece Financial Services Handles the inbound enquiry, answers what it can, and routes the rest to the right desk with the context attached. A fitness and wellness professional wearing a Newo communications earpiece Fitness & Wellness Books classes and appointments, answers the membership questions, and takes cancellations without a phone queue.

Everywhere

The industry changes.
The way it works does not.

Every page above runs the same agent. The difference is the software it
writes into and the questions it has been given to answer.

01

Listen

The caller says what they
need, in their own words.

02

Understand

Newo works out the request
and finds the record.

03

Act

It checks what is really free
and writes the booking in.

04

Resolve

The caller gets a confirmation.
Your team gets nothing to retype.

Customers

Three industries,
the same agent underneath.

Restaurants 100% Of incoming calls answered
Since implementing the newo.ai solution several months ago, we’ve been able to answer 100% of our incoming phone calls.
Rudiger Ewald Rudiger EwaldRestaurant Manager, Menlo Tavern
Home services 64% Of calls booked, against 60% for their best human agents
We put Newo head-to-head with our strongest human agents, people with years of experience.
Daniel Mercer Daniel MercerFounder and CEO, PrimeShield Home Solutions
Dental 10,865 Calls handled in one quarter
We were skeptical. How could an AI handle our orthodontic patients better than our trained staff? But the numbers don’t lie.
Dr. Yan Kalika Dr. Yan KalikaPractice Owner, Image Orthodontics

Start with the calls your
team cannot take today.

Newo answers, works out what the caller needs and finishes the job the same way, whatever business is behind the phone.

Talk to sales See what you can build