AI CALL CENTER
EVERY CALL
EVERY CHAT
EVERY DOLLAR
CAPTURED 24/7
10 calls ringing, 3 human agents busy, lunch rush
chaos? Get unlimited parallel calls answered in
under 1 second with your AI call center agent. Scale
your business without scaling your payroll.
The Numbers That Make CFOs Happy
Real results from real call center AI solutions, not marketing fluff
Peak Hour Performance
100+
Concurrent calls? No problem.
Your AI handles unlimited parallel conversations during the lunch rush while your human agents focus on walk-ins.
Revenue Recovery
$401K
Additional revenue in 90 days
One orthodontics practice captured $401,500 in 3 months from calls their team would have missed.
Scalability
3x
Grow locations, not headcount
Go from 8 to 30 locations with the same call center team.
After-Hours Capture
12-15%
Untapped revenue on nights & weekends
Those “leave a message” calls? They’re worth $25,000 – $50,000/month per location.
Hear Your Future AI Call Center Agent in Action
Real calls. Real customers. Real bookings. Listen to how conversational AI call center technology handles your toughest scenarios.
Dental & Orthodontics:
AI Receptionist schedules a new patient consultation, verifies insurance eligibility, and transfers to the treatment coordinator for complex questions.
Cleaning Services
AI Agent calculates a preliminary estimate based on bedrooms and ZIP code, then schedules the walkthrough.
Bars & Restaurants
AI Host books a party of 12 for Saturday, confirms dietary restrictions, and sends an SMS confirmation, all in under 2 minutes.
Hotels
AI Concierge handles a multilingual reservation request, switching seamlessly from English to Spanish mid-call.
HVAC/Plumbing
AI Dispatcher qualifies an emergency furnace repair call, checks technician availability in the customer’s ZIP code, and books a same-day appointment.
Catering
AI Sales Agent handles a corporate catering inquiry, captures event details, and emails a custom quote within the call.
Trusted by 10,000+ Businesses Worldwide
Watch Co-Founder Luba Rein Explains it in 2 Minutes
Watch the 2-minute demo
Here’s how your AI calling system actually works, no PhD required. First, you give us your website URL or find your business on Google Maps. Our system analyzes your services, pricing, and FAQs, then builds a production-ready AI phone agent in about 3 minutes.
Read more.We connect it to your existing phone system (keep your number, we handle the SIP trunking and PBX integration), your CRM, and your booking software. When calls come in, they ring your human team first. If your recare (recall) coordinator is on another line and your patient coordinator is helping a walk-in, the AI picks up by the third ring. It greets the caller naturally (“Hi, this is Nicole from Kids Choice Pediatric Dentistry, how can I help?”), qualifies whether they’re a new or existing patient, answers their questions, checks real-time availability in your TAB32 or Ortho2 system, and books the appointment. If it’s complex, say, an insurance question that needs your treatment coordinator, it transfers the call smoothly.
Every call is recorded, transcribed, and summarized in your dashboard. You see exactly which calls came in, what happened, and how much additional revenue your AI generated. That’s it. No months of integration. No army of developers. Just more booked appointments and fewer missed opportunities.
Unboxing
Newo.ai
One platform. Twelve powerful agents. Hundreds of integrations. Zero missed revenue.
Twelve Powerful AI Agents in One
Whether you need AI for call centers, appointment scheduling, or outbound sales, it’s all included.
AI Receptionist / Front Desk
- Answers every call within seconds, peak hours, after-hours, weekends
- Qualifies new vs. existing customers instantly
- Transfers to the right human agent when needed
AI Call Center Agent
- Handles overflow during peak times across multiple locations
- Routes calls to the right location or department
- Maintains consistent service quality at any volume
AI Appointment Scheduler
- Checks real-time availability in your PMS/CRM
- Books, reschedules, and confirms appointments
- Sends SMS reminders to reduce no-shows by 50%
AI Customer Service Agent
- Answers FAQs about services, pricing, and policies
- Handles complaints with empathy and escalates when needed
- Provides consistent answers across all channels
After-Hours Answering Service
- Captures leads while competitors send calls to voicemail
- Books appointments for the next business day
- Handles emergencies per your escalation protocol
AI Chatbot
(Omnichannel)
- Website chat, WhatsApp, Instagram, TikTok, Yelp, SMS
- Same AI brain across all channels
- Unified conversation memory
AI SDR / Telemarketer
- Reactivates dormant customers with personalized outreach
- Promotes seasonal offers and membership upgrades
- Scales to thousands of calls per day
Instant Callback
(Web Form)
- Calls back website visitors within seconds of form submission
- Captures leads before they forget your name
- Qualifies and books in a single conversation
AI Lead Qualification
- Filters spam and unqualified inquiries automatically
- Scores leads based on your criteria (ZIP, budget, timeline)
- Routes hot leads to your sales closers immediately
AI Lead Nurturing
- Follows up on proposals automatically (next day, next week)
- Re-engages “thinking about it” prospects
- Negotiates and offers discounts within your parameters
AI Upsell / Cross-sell Agent
- Suggests add-ons based on purchase history
- Promotes membership and subscription upgrades
- Times offers for maximum conversion
Appointment Reminder Calls
- Confirms appointments 24-48 hours in advance
- Reschedules instantly if needed
- Updates your calendar in real-time
Watch Your AI Agent Handle Real Situations
Each card plays an audio clip of your AI phone call assistant completing a specific action.
Sends Payment Link via SMS
The AI generates a payment link, sends it via SMS, and stays on the line to confirm the transaction is completed.
Transfers Call to Human
The AI recognizes a complex insurance question and smoothly transfers to the treatment coordinator with full context. No “please repeat everything” frustration.
Calculates Preliminary Estimate
For a cleaning service call, the AI asks about bedrooms, bathrooms, and ZIP code, then provides a ballpark price before scheduling the walkthrough.
Verifies ZIP Code for Service Area
The AI checks if the caller’s address is within your service territory and offers the nearest location if it isn’t.
Takes Delivery Order
The AI receptionist quickly identifies the caller’s intent to place a delivery order, collects their phone number, and instantly sends a text message with a direct link to place the order — streamlining the process in under 15 seconds.
Books Appointment in Real-Time
The AI checks your OpenTable/SevenRooms/TAB32 calendar, offers available slots, and confirms the booking. All during the duration of the call.
200+ Integrations — Works
With Your Existing Stack
Your call center artificial intelligence software connects to the CRM, calendars, booking tools, payment systems, and POS platforms you already use.
Make
Zapier
Groq
Llama
Grok
Gemini
OpenAI
Komo
Bitrix24
SugarCRM
Microsoft Dynamics 365
PracticeWorks
OrthoTrac
nexhealth
Modernizing Medicine
Denticon
Aspro Dental
Core Dental Australia
Everything Else You Need
Because a great AI phone system is about more than just answering calls.
True Omnichannel.
Not Just Voice
Your leads come from everywhere. Phone, SMS, WhatsApp, Instagram, TikTok, Yelp, even website chat. Your AI voice call center responds in under 2 seconds on every channel, with unified conversation memory. No more “sorry, I don’t have context from your text message.”
Keep Your Existing Phone Number
Switching numbers is a nightmare for established businesses. Our dedicated telephony specialist handles all SIP trunking, PBX integration, and porting. Your customers call the same number, they just get better service.
Deep Contact Center Integration
Whether you use Nextiva, RingCentral, Five9, or legacy PBX systems, our AI telephone agents integrate seamlessly. Replace or augment your traditional IVR menus. Support for SIP trunking, VoIP, and all major contact center platforms.
Dedicated Solutions Engineer
Depending on your subscription, you get a certified engineer who implements custom workflows, integrations, and behavior modifications. That “we need to ask the landlord before booking” request? Handled in days, not months.
24/7 Monitoring & Support
We’re always on call. Triple-layer monitoring ensures reliability: automatic system monitoring, end-to-end AI testing that simulates real calls, and human-in-the-loop oversight. When something needs attention, we know before you do.
Automatic Failover & Redundancy
If one LLM provider has a bad day (yes, even OpenAI has slowdowns), our system automatically switches to a backup voice and reasoning stack. Your callers never notice. Your revenue never stops.
Your Dashboard: Easy to Manage, Easy to Grow
Audio recordings, transcripts, revenue reports, and no-code training. All in one place.
Pricing That Makes Sense.
Start FREE for 2 months. Cancel anytime. No credit card required to begin.
Built for Your Industry
Our call center AI software works across 50+ industries. Here are the ones we know best.
Restaurant
AI Host for reservations, catering, and takeout
Catering
AI Sales Agent for event bookings and custom quotes
Hospitality / Hotels
AI Concierge for reservations and guest services
Cleaning Services
AI Agent for estimates and recurring service scheduling
HVAC / Plumbing/ Electrical
AI Dispatcher for emergency and routine bookings
Real Estate
AI Agent for showing schedules and buyer/seller qualification
Healthcare
AI Patient Coordinator for appointments and prescription inquiries
Dental & Orthodontics
AI Receptionist for patient scheduling and insurance verification
Fitness, Wellness, Beauty
AI Concierge for appointments and membership sales
Legal & Law Firms
AI Intake Specialist for lead qualification and consultations
And many more…
Enterprise-Grade Security
Your data is protected. Your industry regulations are met. Your IT team approves.
SOC 2 Type II
Independently audited security controls ensure your customer data is handled with the highest standards of confidentiality and integrity.
HIPAA Compliant
For healthcare, dental, and wellness businesses, our AI call center technology meets all protected health information (PHI) requirements.
GDPR Compliant
Full compliance with European data protection regulations, including data subject rights and cross-border transfer requirements.
256-bit Encryption
All calls, transcripts, and customer data are encrypted in transit and at rest using industry-standard AES-256 encryption.
Role-Based Access Controls
Granular permissions ensure your team members see only what they need, essential for multi-location operations with distributed staff.
Why Businesses
Switch to Newo.ai
Your engineers will want to know what makes Newo.ai AI Receptionist fundamentally different:
Newo.ai
Other platforms
Reliable
“Zero-Hallucination” Architecture
AI Observers continuously correct the conversational agent’s behavior in real-time during each call. Our automated phone answering service achieves 99.6% accuracy.
Frequent errors
Standard automated phone systems skip workflow steps, give the wrong information, and book appointments at impossible times. No real-time correction.
Self-Improving
Self-Reflection Capability
AI Supervisors analyze the agent’s performance after each session and generate improvement scores to optimize behavior in future interactions. Your AI phone assistant gets smarter automatically.
Requires manual tracking
You must listen to calls, identify problems, and manually update the system. Other auto attendant phone systems never learn on their own.
Fast Response
Sub-second latency
Our proprietary Parallel Thinking technology enables speaking and reasoning simultaneously, delivering fast, natural responses, with no awkward pauses.
Delays in responses
Long pauses while thinking. Customers notice the automated telephone system struggling. Many hang up before getting answers.
Crystal Clear Conversations
Background Voice Suppression Technology
Delivers exceptional call clarity. The AI hears only the caller, not staff conversations, crying children, or office noise. Industry-leading phone answering system audio quality.
Frequent confusion
Background voices are misinterpreted as commands. TV audio, traffic noise, and speakerphone echo disrupt conversations. 10-20% of calls fail due to noise.
Setup Time
3 minutes to production-ready
Our One-Click Creator (NAC) Technology analyzes your website and builds a working AI Receptionist instantly. Deploy dozens per week.
Weeks or months
Endless debugging, hallucination fixes, and fine-tuning. Your automated attendant phone system may still skip steps or book incorrect times after months of work.
Omnichannel
One agent, all channels
Voice, SMS, Web chat, WhatsApp, Instagram, Yelp, and more. True auto answering service with unified conversation memory across every touchpoint.
Single-channel or fragmented
Separate agents for each channel with no shared context. Your automated calling service can’t remember what was discussed on another channel.
Revenue Focus
Automatic ASR Reports
Built-in ROI and ASR (Additional Secured Revenue) performance dashboards show exactly how much your AI answering service for business earns.
No revenue visibility
Other automated phone answering systems can’t tell you if they’re making or losing money. You’re flying blind on ROI.
Monitoring
End-to-End Automated Testing
Continuously detects quality regressions and performance degradations before customers notice. Your AI front desk is always monitored.
Reactive problem discovery
You find out your automated telephone menu system is broken when an angry customer calls to complain. No proactive monitoring.
Uptime
99.99% uptime
Automatic Failover to a Backup Voice and Reasoning LLM Stack, triggered upon degradation detection to ensure uninterrupted booking intake and consistently fast response times.
Single point of failure
When their AI provider goes down, your auto receptionist goes dark. No backup. Lost calls. Lost revenue.
Stories from Real Business Owners
What happens when you stop missing calls
Home Service/HVAC
$178,000 in Added Revenue Over the Summer Season
“Summer and winter are critical periods for our business as call traffic surges. Before, we were losing inquiries during the busiest hours. After switching to newo.ai, everything shifted. The AI receptionist now handles 100% of incoming calls, schedules jobs immediately, and keeps customers engaged even when our staff is fully booked or out in the field. We’ve eliminated revenue loss from missed calls and every lead is captured and turned into business. It’s essentially a nonstop dispatcher that outperforms what a human could handle alone.”
Restaurant/Table Booking
$116,500 in New Table-Reservation Revenue in 3 Months
“I’m thrilled to share my experience using a newo.ai GenAI-powered digital employee at Menlo Tavern. It’s been a true game-changer for our restaurant. Since implementing the newo.ai solution several months ago, we’ve been able to answer 100% of our incoming phone calls. The real benefit has been freeing up my management team to spend more quality time on the restaurant floor, interacting directly with guests and ensuring an exceptional in-person experience.”
Dental/Ortho
$401,500 in Additional Revenue in Just 3 Months
“We were skeptical. How could an AI handle our orthodontic patients better than our trained staff? But the numbers don’t lie. In Q1 alone, our AI Receptionist handled 10,865 calls, captured 1,563 after-hours inquiries we would have missed, and directly generated $401,500 in new patient revenue. The ROI speaks for itself.”
Dental/Ortho
We Expanded from 11 to 35 Locations Without Hiring More Call Center Staff
“Our main challenge was growth. Each new location used to mean more hires, more onboarding, and more operational stress. After implementing newo.ai, we were able to triple the number of locations while keeping our team the same size. The AI seamlessly manages call overflow, after-hours inquiries, and peak demand. As a result, revenue per employee has increased dramatically, and our staff feels far less pressure and burnout.”
Home service
64% Conversion Rate Outperforming Our Best Human Agents
“In home services, every missed call costs us about $100 in marketing spend, so losing leads isn’t an option. We put Newo head-to-head with our strongest human agents, people with years of experience. The result? The AI converted 64% of incoming calls into booked appointments, while our top human agents averaged 60%. On top of that, the AI is available 24/7, never takes sick days, and can manage 10 calls simultaneously during peak hours. This isn’t some distant future, it’s already happening today.”
Get Set Up in 3 Minutes
In 3 minutes, you’ll be talking to your own
AI Receptionist. No credit card required.
Find Your Organization Here
Search for your business and start the automatic setup process. Our AI analyzes your website, Google Business profile, and industry to create a customized agent.
Enjoy AI phone assistant creation
Watch as your auto answering service builds itself in real-time, learning your services, pricing, hours, and brand voice. A production-ready in 3 minutes.
Never Miss a Call Again
Forward your phone number (or get a new one). Your AI front desk starts answering immediately. 24/7, every channel, every language.
In 3 minutes, you’ll be talking to your AI.
Frequently Asked Questions
Will AI replace my call center agents?
No, and that’s not the goal. Our approach is “Human First, AI Second.” Your team handles calls first; AI picks up overflow, after-hours, and peak volume. The result? Your dispatchers and patient coordinators focus on complex cases while AI handles routine inquiries. One client went from 8 to 30 locations without adding a single call center employee.
How long does implementation take?
Our 1-Click Creator builds a production-ready agent in 3 minutes by analyzing your website. Full implementation with CRM integration typically takes 1-2 weeks. Compare that to the months (or years) other contact center AI companies quote.
What if my PMS/CRM isn’t on your integration list?
We have 200+ integrations and add new ones constantly. If you use something obscure, our Magic Browser technology can work with any system by simulating keyboard and mouse actions, even legacy software without APIs.
Can it handle multiple locations with different hours and services?
Absolutely. Multi-location support is core to our architecture. The AI understands that Location A offers orthodontics but Location B doesn’t, that Location C closes at 6 PM while Location D stays open until 9 PM, and routes callers accordingly.
What about calls with heavy background noise, kids screaming, car traffic?
Our Gen3 voice stack includes proprietary main-speaker isolation. We suppress background voices, TV noise, and screaming children so the AI hears only your caller. This alone recovers 10-20% of calls that fail on other platforms.
How do you prevent AI hallucinations and mistakes?
Our “Zero-Hallucination” architecture uses AI Observers that monitor every response in real-time and correct errors before they reach the caller. Plus, AI Supervisors analyze performance after each session to continuously improve accuracy. We achieve 99.6% accuracy, better than most human agents.
What if the caller wants to speak to a human?
The AI transfers calls immediately, with full context. No “please repeat your issue.” If all humans are busy, the AI explains the wait, offers a callback option, or completes the task itself, your choice.
Is there a contract or can I cancel anytime?
No long-term contracts required. Start with 4 months FREE, then continue month-to-month. Cancel anytime with no penalties.
STOP
LOSING $30,000
EVERY MONTH
