AI Receptionist
SOLUTIONS
SOLUTIONS
AI Front Desk AI Call Center (multilocation) AI Cold Calling AI Chat Widget (Chatbot)
INBOUND USE CASES
AI Receptionist AI Appointment Scheduling AI Customer Service After Hours Answering Service
OUTBOUND USE CASES
AI SDR AI Telemarketer AI Sales Instant Callback after Web Form AI Lead Qualification AI Lead Nurturing AI Upsell / Cross-sell Calls Appointment Reminder Calls
INDUSTRIES
INDUSTRIES
Restaurants Cleaning Services Home Service Companies Dental & Orthodontics Fitness & Wellness Hospitality HVAC/Plumbing
Partners
PARTNERS
Become a partner Partners Listing
Pricing
Resources
DEVELOPERS
Agent Creator NEWO BUILDER API & DOCUMENTATION ACADEMY VIDEO TUTORIALS COMMUNITY HELP How to choose AI automation Case Studies
COMPANY
ABOUT Competitive Advantage CONTACT BLOG INSIGHTS Integrations
Book a Demo
Home / Blog / Retail Robots Revolution: A Decade of Progress, Challenges, and Future Trends
2 years ago 4 minutes

Retail Robots Revolution: A Decade of Progress, Challenges, and Future Trends

img

The retail industry is on the cusp of a robotic revolution, with intelligent agents gradually making their mark in stores. Despite initial challenges stemming from perceptions, the COVID-19 pandemic, and industry resistance to tech adoption, retail robots are gaining ground. Simbe Robotics, securing a $28 million investment, leads with its Tally robot, offering a less intrusive design for crowded retail spaces. Badger Technologies is also making waves, deploying the most robots in a single retailer post Bossa Nova's exit from Walmart.

Digital Employees Making Strides:

  • Zippedi's low-cost robotics-as-a-service (RaaS) model is gaining traction globally.
  • Brain Corp expands floor-sweeping machines to include shelf inventory data collection, hinting at a dedicated robot launch in 2024.
  • Setbacks, like Walmart's cancellation of Bossa Nova and Zebra Technologies' early exit, slow down end-to-end retail automation.

Evolution of Data Capture Solutions:

  • Fixed cameras, led by Focal Systems, are emerging as a transitional solution, potentially replacing robots in the future.
  • Spacee's hybrid solution, combining movable fixed cameras and robots, offers a promising alternative, addressing challenges faced by both technologies.
  • Handheld capture options, from companies like Clobotics and Infilect, contribute to a crowded market with varying capabilities.

Navigating the Retail Robotics Landscape:

  • Consolidation through partnerships and acquisitions is crucial, especially in the crowded handheld image-capture market.
  • The best retail robots depend on factors like size, store environment, and the specific problem they aim to solve.
  • Future trends suggest robots evolving to fulfill more complex tasks like restocking shelves, as seen with Vici Robotics.

Looking to the Future:

  • The window for robots in their current configurations is narrowing, pushing for more versatile and long-lasting solutions.
  • Anticipation surrounds near-real-time shelf data at scale, essential for autonomous category management.
  • Smart category management is expected to revolutionize existing processes and pave the way for new solutions, marking a significant shift in the industry.

As the retail landscape undergoes transformative changes, the future promises a synergy between intelligent agents, non-human workers, and digital employees, reshaping how stores operate and serve customers. The retail robots' journey has been a decade in the making, and the coming years are poised to redefine the shopping experience. For a detailed exploration of these trends, follow Georges Mirza on LinkedIn or Twitter.

Key Highlights:

  • Retail Robotics Revolution: The retail industry is undergoing a transformative shift with the gradual integration of intelligent agents, marking a decade of progress in the adoption of retail robots.
  • Simbe Robotics Leading the Way: Simbe Robotics secures a $28 million Series B investment, positioning its Tally robot as a frontrunner with a less intrusive design for crowded retail spaces.
  • Badger Technologies' Success Post Bossa Nova: Badger Technologies, following Bossa Nova's exit from Walmart, emerges as a leader by deploying the most robots in a single retailer, emphasizing spill detection, shelf data collection, and security.
  • Digital Employees and RaaS Models: Zippedi's low-cost robotics-as-a-service (RaaS) model gains global traction, while Brain Corp expands its floor-sweeping machines to include data collection, hinting at a dedicated robot launch in 2024.
  • Challenges and Setbacks: Setbacks, such as Walmart's cancellation of Bossa Nova and Zebra Technologies' early exit, pose challenges to achieving end-to-end retail automation.
  • Evolution of Data Capture Solutions: Fixed cameras, led by Focal Systems, emerge as a potential transitional solution, while Spacee's hybrid approach combines movable fixed cameras and robots, offering a promising alternative.
  • Handheld Capture Options: A crowded market for handheld image-capture applications sees companies like Clobotics and Infilect, with Google and Microsoft advancing computer vision for store digitization.
  • Navigating the Retail Robotics Landscape: Consolidation through partnerships and acquisitions is emphasized, with the best retail robots depending on factors like size, store environment, and specific problem-solving capabilities.
  • Future Trends: The future anticipates robots evolving to fulfill complex tasks such as restocking shelves, narrowing the window for current configurations and pushing for more versatile, long-lasting solutions.
  • Smart Category Management: Anticipation surrounds near-real-time shelf data at scale, crucial for autonomous category management, set to revolutionize existing processes and pave the way for new solutions in the retail industry.

References:

https://www.therobotreport.com/retail-robots-are-slowly-paving-the-way-for-industry-disruption/

Recent Posts See all
Robotics Spotlight: Fourth Company Joins 2026 Spring Festival Gala Race
Biohybrid Robots with Physical Intelligence: The Next Frontier for AI Employees
China’s New Era of Non‑Human Workers: AI Employee “RoboCops” Hit the Streets
Industries
  • Restaurants
  • Fitness & Wellness
  • Home Services
  • Cleaning Services
  • Dental & Orthodontics
Company
  • Digital Employee
  • About Us
Resources
  • Pricing
  • Documentation
  • Academy
  • Community
  • Partner Program
Contact Us
  • Linkedin
  • Instagram
  • Facebook
  • Email
  • © 2025 Newo.ai
  • Terms
  • Privacy Policy
  • Data Processing Addendum
  • Trust Center
  • Cookies