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Home / Knowledge / Intelligent Document Processing: In-Depth Guide
1 years ago 10 minutes

Intelligent Document Processing: In-Depth Guide

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Intelligent document processing handles various types of documents. They include invoices, purchase orders, contracts, insurance claims, resumes, and more. People use it across industries. By automating these processes, IDP saves time and resources while reducing errors common with manual data entry.

IDP solutions are constantly evolving and getting more advanced. They can now handle documents written in different languages with better accuracy. Plus, they offer customizable workflows to fit specific business needs.

In this guide, we'll dive deeper into IDP, its components, benefits, use cases, and the key players in the market. We hope to provide you with a comprehensive understanding of IDP and how it can benefit your organization.

Intelligent Document Processing Definition

Intelligent document processing definition refers to the next automation level after the robotic process. While RPA focuses on automating repetitive tasks and processes, IDP takes it a step further. It automates the understanding of unstructured data.

IDP solutions use AI-powered algorithms to learn and improve over time. It makes them more accurate and efficient in handling different document types. It saves time, reduces human error risk, and frees employees to focus on more high-value tasks.

Plus, IDP integrates with other software and systems to streamline the entire document workflow. It includes capturing data, validating it against existing databases, and updating relevant systems.

How Does IDP Work

IDP solutions use OCR to convert these documents into readable text and NLP to understand the context of the data. It allows them to accurately extract specific data such as names, addresses, and numbers from the documents. The ML component of IDP enables the system to learn and improve its extraction abilities over time. As more data is processed, the algorithms become more accurate, reducing the need for human intervention.

Now, let's go through each component:

  • OCR - Optical Character Recognition enables IDP solutions to process documents in their original format without the need for manual data entry.
  • NLP - Natural Language Processing is a branch of AI that deals with understanding human language. It enables IDP solutions to analyze the context and extract relevant details. This includes understanding sentence structure, key terms, and relationships between words.
  • ML - Machine Learning is a subset of AI that allows systems to learn from data without being explicitly programmed. The system uses ML algorithms to improve the process accuracy continuously.

By understanding the basic components and intelligent document processing definition, we can go further. So, how does IDP work?

Hand selecting checklist on virtual screen

Document Ingestion

It begins by ingesting a variety of document types. It includes text-based documents (PDFs, Word documents, emails), images, and scanned documents. This is typically done through a document management system or an IDP platform.

Document Classification

The first step in IDP is often document classification. Machine learning models are great for categorizing incoming docs into predefined categories. For example, invoices, orders, contracts, or emails are classified into categories.

OCR (Optical Character Recognition)

It is a critical step, in making the text content searchable and analyzable.

Data Extraction

It uses pattern recognition techniques to identify and extract specific data. These fields can include names, addresses, dates, invoice numbers, product descriptions, and more.

Data Validation

Extracted data is often validated against predefined rules or databases. This step helps identify and correct errors or inconsistencies in the extracted information.

Contextual Analysis

IDP performs contextual analysis. It helps to realize the relationships between different pieces of information within a document. For example, it can identify the total amount due on an invoice by analyzing the context of the currency symbol and numerical values.

Data Enrichment

IDP enriches extracted data by cross-referencing it with external databases or sources. This process provides extra context or validation.

Workflow Integration

The processed data is typically integrated into existing business workflows or applications. They cover accounting software, CRM systems, or enterprise resource planning (ERP) systems. This integration takes place through APIs or custom connectors.

Machine Learning Adaptation

IDP systems often use machine learning algorithms that improve over time. As more documents are processed, the models better recognize patterns and extract data.

User Review and Validation

Although IDP automates much of the document processing. There is often a review step where human operators can verify and correct any inaccuracies. This step is crucial for quality control.

Reporting and Analytics

IDP generates reports and analytics based on the processed data. It provides insights into document processing efficiency, error rates, and other key metrics.

Scalability and Continuous Improvement

IDP solutions scale to handle large volumes of documents efficiently. You achieve continuous improvement through feedback loops that train the AI models with new data and user corrections.

IDP Solutions: Transforming Business Operations

Such solutions have transformed the way organizations handle their document processing. Manual processes that used to take hours or even days can now be completed in minutes, with minimal human intervention.

Besides saving time and reducing errors, IDP also offers several other benefits:

  • Increased Accuracy

IDP eliminates the need for manual data entry, which is prone to errors. This results in increased accuracy rates and efficient document processing.

  • Cost Savings

Solutions help organizations save costs. It also leads to faster turnaround times, resulting in cost savings for the organization.

  • Improved Customer Experience

Organizations process docs and respond to customer requests faster. It leads to an improved customer experience. This can have a positive impact on customer satisfaction and retention rates.

  • Scalability

IDP solutions can handle many documents, making them highly scalable. As businesses grow and document volumes increase, IDP can easily adapt to the changing demands.

  • Data Analytics and Insights

IDP extracts and processes data. It also offers insights and analytics on the extracted information. It helps companies make more informed decisions and identify patterns or trends within their document data.

  • Reduced Risk 

Organizations reduce the risk of errors and compliance issues that are common with manual data entry. It is especially crucial for industries with strict regulatory requirements. For example, these are healthcare and finance.

  • Competitive Advantage 

Organizations gain a competitive advantage by streamlining their processes and improving efficiency. It allows them to focus on high-value tasks and stay ahead of their competition.

  • Remote Work Enablement

IDP solutions have become even more valuable. They enable employees to access and process documents from anywhere. It makes document processing more efficient and convenient.

Intelligent Document Processing Software

Hands and laptop with 3D documents

Here is a list of some popular Intelligent Document Processing software with brief descriptions:

  1. ABBYY FlexiCapture. It is a versatile data capture and document processing solution that can handle various document types and languages. It automates data extraction, classification, and validation. It is fully customizable for specific industry needs.
  2. IBM Datacap - A feature-rich platform that can handle high-volume, multi-channel document processing. IBM is an enterprise-level document capture and data extraction software. It handles high volumes of data and integrates with IBM's broader ecosystem of business automation.
  3. UiPath Document Understanding. An end-to-end solution for extracting data from various documents, with built-in OCR and NLP capabilities. The platform uses AI and machine learning to extract data from a wide variety of document types. They include invoices, purchase orders, and receipts. It can classify documents, extract data, and integrate with other automation processes.
  4. Grooper: It is a data integration platform. It uses advanced techniques for document classification, data extraction, and integration with systems.
  5. Rossum Elis. This AI-powered platform handles invoices, contracts, and other documents with high accuracy rates. It is an AI-powered data extraction tool that specializes in invoice data extraction. It uses deep learning to extract data from invoices and integrate it with other business systems.

Examples of IDP in Action

IDP offers a more efficient, accurate, and cost-effective way to handle data from various documents. It continues to evolve and has the potential to benefit companies in the quest for digital transformation. So, incorporating IDP into your business processes brings various advantages in terms of time-saving, cost reduction, and accuracy improvement. IDP is set to become a crucial component in the future of document processing and automation 

Intelligent Document Processing serves a wide range of industries. It covers automating document-related tasks and improving operational efficiency. Let's understand examples of IDP applications in action. Specific use cases can vary greatly depending on the sector and the organization's needs.

Finance and AccountingExpense Management. IDP software captures and validates expense receipts. It automatically populates expense reports. It makes it easier for employees to submit expenses and for finance teams to process reimbursements.
HealthcareMedical Claims Processing. IDP systems extract patient info, procedure codes, and billing details from medical claims forms. It speeds up the processing of insurance claims.
Medical Records Management. IDP assists in the digitization of patient records. It extracts and indexes relevant data for electronic health records systems.
LegalLegal Document Review. Law firms use IDP to review and categorize legal documents. These are contracts, agreements, and court filings, quickly identifying key clauses and information.
Discovery Process. IDP tools scan and index large volumes of documents. Now, it is easier for legal teams to search for relevant evidence in litigation cases.
Human ResourcesResume Screening. HR departments use IDP to parse resumes and extract candidate details. It streamlines the recruitment process.Employee Onboarding. IDP automates the collection and processing of new hire documents. It includes tax forms, I-9s, and benefit enrollment forms.
Logistics and Supply ChainOrder Processing. IDP systems extract order details from purchase orders. It packs slips and ships documents to automate order fulfillment and inventory management.
Proof of Delivery. Logistics companies use IDP to capture and verify proof of delivery documents. It ensures accurate and timely deliveries.
Government and Public SectorTax Return Processing. IDP validates tax returns. It extracts income data, deductions, and credits to calculate tax liabilities.Citizen Services. IDP automates processing government forms, benefit applications, and permit requests. It reduces administrative overhead.
InsuranceClaims Processing. Insurance companies use IDP to accelerate the processing of insurance claims. The system extracts relevant information from claim forms, policy documents, and supporting evidence.Underwriting. IDP assists in evaluating risk by extracting and analyzing data from insurance applications.
EducationStudent Records Management. Educational institutions use IDP to digitize and organize student records. It includes transcripts, enrollment forms, and academic certificates for easy retrieval and analysis.
ManufacturingQuality Control. IDP helps in automate control processes by extracting data from inspection reports and sensor data. It ensures product quality.

newo.ai: AI-driven Innovation

newo.ai is an AI-driven technology company. We offer IDP solutions to help organizations automate their document processing workflows. The platform uses OCR, NLP, and ML to extract data, understand their context, and take appropriate actions.

Newo's IDP solution can handle complex document types and languages with high accuracy rates. We customizable workflows, other software and systems integrations, and real-time analytics. It helps to track document processing performance.

Moreover, the Newo platform is constantly learning and improving over time. It makes it more efficient and accurate in handling different document types. With newo.ai as your IDP partner, you streamline your document processing workflows and reduce errors. Plus, you save time and resources and focus on more critical tasks. So, if you want to implement Intelligent Document Processing in your organization, newo.ai can be your perfect partner. 

Some of the key benefits 

  1. Newo's IDP solution achieves high accuracy rates, reducing the risk of errors and data inconsistencies.
  2. We offer customizable workflows to fit specific business needs. It is a flexible option for different industries and document types.
  3. Companies track their document processing performance and identify areas for improvement.
  4. It integrates with other software and systems. It streamlines the entire document processing workflow and improves overall efficiency.

Conclusion

To sum up, IDP is a powerful technology. It has the potential to revolutionize how businesses handle document-centric tasks. By combining AI and ML, IDP solutions automate data extraction, processing, and management.

IDP improves business operations by enhancing efficiency, accuracy, and decision-making. It streamlines document-intensive processes, reduces manual data entry, and facilitates regulation compliance. These advantages result in cost savings and increased productivity. It makes the IDP a valuable tool for organizations across various industries.

IDP is not limited to large enterprises. It also benefits small businesses by helping them manage document-related tasks more efficiently. 

FAQs 

  • What is Intelligent Document Processing (IDP)?

It is a technology that automates document-related tasks. It employs AI and ML algorithms to extract, classify, and validate data from documents. It involves tasks like OCR for text extraction, document classification, and workflow automation.

  • How does IDP improve business operations?

IDP improves business operations in several ways. They include efficiency, accuracy, and faster decision-making. Also, they cover cost savings, compliance, and workflow optimization.

  • Is IDP suitable for small businesses?

Yes, IDP can be suitable for small businesses. Large enterprises often adopt IDP to manage high document volumes efficiently. Small businesses benefit in various ways, especially if they deal with document-intensive processes. It helps small businesses reduce manual data entry, improve accuracy, and enhance productivity.

  • Can IDP work with handwritten documents?

Yes. It works with handwritten documents to some extent, depending on the complexity. However, handwritten text recognition is generally more challenging than processing typed text. Advanced IDP solutions may include handwriting recognition capabilities, but the accuracy may vary. Handwriting recognition typically requires specialized software or models trained for this purpose.

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