news

Square + Newo: Automate Bookings for Service-Based Businesses

Newo — Wed, 19 Aug 2026 18:30:00 GMT

Key takeaways

The integration works with active, bookable services and staff availability configured for the selected Square location.
Customers can check availability, choose a time, book, or cancel a supported appointment during a conversation.
Square remains the booking system, so supported appointments do not need to be entered into a separate calendar.

Bring appointment conversations into Square

Newo syncs the active services your business has made bookable at the selected Square location. When a customer describes what they need, the Voice AI Employee matches the request to that service catalog and checks Square for available appointment times.

Catch configuration problems early with Health Check

Newo — Thu, 13 Aug 2026 14:30:00 GMT

A Newo Voice AI Agent depends on many connected decisions. Phone routing, integration credentials, business hours, workflows, and transfer rules all have to work together. One outdated detail can turn an ordinary customer call into a missed one.

Cloud 9 + Newo: Automate Across Every Orthodontic and Dental Location

Newo — Fri, 07 Aug 2026 19:00:00 GMT

Key takeaways

Newo uses live Cloud 9 data to identify patients, check availability, book or update appointments and route exceptions during the call.
Orthodontic leaders can apply approved scheduling and escalation rules across locations, measure completed outcomes and expand only after the workflow meets their standard.
Vibe Mode lets permitted users speak with an in-app conversational AI to change how their Voice AI behaves, including business details, conversation flows and enabled features, without editing technical settings directly.

How Newo works with Cloud 9 ortho software

Planet DDS describes Cloud 9 as cloud-based orthodontic practice management software for practices, multi-location organizations and orthodontic service organizations. It brings together scheduling, patient information, financial workflows, communications and organization-wide visibility.

Newo.ai to Unveil Voice AI for Call Centers at CCW 2026

Newo — Mon, 22 Jun 2026 20:00:00 GMT

Analysis of 100,000 calls, validated by both AI and human reviewers, shows Newo.ai’s Voice AI surpassing a 99.6% Lead Success Score for the first time.

Newo.ai to showcase AI receptionists at InstallerSHOW

Newo — Thu, 18 Jun 2026 23:00:00 GMT

Live demonstrations and a prize drawing highlight platform’s presence at the UK’s largest event for HVAC, plumbing and building services professionals

Newo Launches Vibe Mode to Let Businesses Manage AI Employees Through Natural Conversation

Newo — Thu, 18 Jun 2026 21:00:00 GMT

New capability lets business users update, train, and improve AI employees in plain English, without tickets, developers, or technical setup