The HVAC AI Answering Service That Books Jobs 24/7
AI Receptionist answers every call, schedules appointments in your system, and sends payment links, so your team can focus on the work in front of them.
Hear Real Calls. Real Customers. Real AI.
These are actual recorded conversations between real callers and Newo AI hosts handling live calls for home service businesses. No scripts. No actors. Just AI doing the job.
HVAC Repair
HVAC Repair
A homeowner calls at 11 PM about a furnace that stopped blowing hot air. The AI qualifies the emergency, collects the address and system details, and books a next-morning technician visit in under 3 minutes.
Pest Control
Pest Control
A restaurant manager calls about a rodent issue before a health inspection. The AI gathers property details, explains treatment options and pricing, and books an emergency inspection slot.
Plumbing
Plumbing
A caller reports a leaking water heater in the basement. The AI Receptionist captures the water heater brand, confirms the zip code is in the service area, and schedules a same-day dispatch.
Appliance Repair
Appliance Repair
An existing customer calls to reschedule their dishwasher repair appointment. The AI confirms their identity, finds the existing booking, and moves it to a new time slot without any back-and-forth.
Landscaping / Pool
Landscaping / Pool
A homeowner asks about weekly pool maintenance pricing. The AI provides a preliminary estimate based on pool size, explains the service package, and sends a booking link via SMS.
Garage Door / Handyman
Garage Door / Handyman
A caller needs a broken garage door spring replaced urgently. The AI asks about the garage door type, confirms the service call fee, and locks in a two-hour arrival window for the technician.
Stop Losing $30,000 a Month to Missed Calls
Home services businesses miss up to 62% of incoming calls. Every ring you miss is a job your competitor books. Here is what changes when you deploy a virtual receptionist with appointment scheduling.
Revenue Recovery
$30K–$45K/mo
Additional revenue captured per location
Emergency calls carry 2x premium pricing and 60% come after hours. Your AI picks up every single one.
Call Coverage
100%
Calls answered, day and night
No voicemail, no hold music, no “call back Monday.” Your 24/7 HVAC answering service handles unlimited simultaneous calls.
Speed to Lead
<1 sec
Average response time across all channels
Phone, SMS, web chat, Instagram, Yelp. If you don’t respond in 5 seconds, that lead is gone. Your AI answers in under one.
onversion
64%
Call-to-appointment conversion rate
A nationwide home services company tested Newo.ai head-to-head against their top human agents. The AI converted 64% of calls to booked appointments.
What’s in the Box?
Everything your home services business needs to stop missing calls and start booking more jobs. One subscription. No hidden fees. No code required.
10 Powerful AI Agents in One
Your Newo AI Receptionist is not just an answering service for HVAC companies. It is a full AI Employee trained on hundreds of home service scenarios out of the box.
New Customer Appointment Booking
- Qualifies leads by zip code and service type
- Books directly into your field service software
- Sends SMS confirmation with technician ETA
Existing Customer Appointment Booking
- Recognizes returning callers automatically
- Pulls up past service history and preferences
- Schedules follow-up visits without re-collecting info
Appointment Confirmation & Verification
- Confirms upcoming appointment date and time
- Provides technician name and arrival window
- Handles “Am I still on the schedule?” calls instantly
Appointment Rescheduling
- Finds alternative available time slots
- Updates your booking system in real time
- Sends updated confirmation via SMS
Appointment Cancellation
- Processes cancellations per your policy
- Offers to rebook for a different date
- Frees up the slot for other customers
Service & Pricing Information
- Answers questions about services you offer
- Provides preliminary estimates by job type
- Explains service call fees and warranty terms
Emergency Call Triage & Dispatch
- Identifies urgent keywords like “gas leak”
- Escalates to on-call technician immediately
- Stays on line until handoff is confirmed
After-Hours Call Capture
- Handles 100% of calls outside business hours
- Collects full job details for morning dispatch
- Sends instant SMS alert to your team
Lead Qualification & Routing
- Filters spam and vendor calls automatically
- Qualifies homeowner vs. tenant vs. manager
- Routes high-value leads to your closers
Outbound Follow-Up & Lead Nurturing
- Calls back missed leads automatically
- Follows up on open estimates and proposals
- Re-engages dormant customers for maintenance
200+
Integrations
See How It Works in 2 Minutes
Watch the 2-minute demo
Here is how Newo.ai works in plain English. You forward your business phone number to Newo (or we give you a new one). When a customer calls, the AI Receptionist picks up instantly, greets them by your company name, and handles the conversation like your best employee on their best day.
Read more.It asks the right qualifying questions: what service do you need, what is your address, is this an emergency? Then it checks your ServiceTitan, Housecall Pro, or whatever booking system you use, finds an available slot, and books the appointment right there on the call. It sends the customer a confirmation via SMS. If they need to pay a service call fee upfront, the AI generates a payment link and stays on the line to confirm the payment goes through. After the call, you get a summary, a full transcript, and the audio recording in your dashboard. If the caller needs to talk to a human, the AI transfers the call to the right person based on the rules you set. The whole setup takes about an hour, and your first 2 months are FREE.
Stories from Real Business Owners
What happens when you stop missing calls
Home Service/HVAC
$178,000 in Added Revenue Over the Summer Season
“Summer and winter are critical periods for our business—call traffic surges, and before, we were losing inquiries during the busiest hours. After switching to newo.ai, everything shifted. The AI receptionist now handles 100% of incoming calls, schedules jobs immediately, and keeps customers engaged even when our staff is fully booked or out in the field. We’ve eliminated revenue loss from missed calls—every lead is captured and turned into business. It’s essentially a nonstop dispatcher that outperforms what a human could handle alone.”
Home service
64% Conversion Rate Outperforming Our Best Human Agents
“In home services, every missed call costs us about $100 in marketing spend, so losing leads isn’t an option. We put Newo head-to-head with our strongest human agents—people with years of experience. The result? The AI converted 64% of incoming calls into booked appointments, while our top humans averaged 60%. On top of that, the AI is available 24/7, never takes sick days, and can manage 10 calls simultaneously during peak hours. This isn’t some distant future—it’s already happening today.”
Restaurant/Table Booking
$116,500 in New Table-Reservation Revenue in 3 Months
“I’m thrilled to share my experience using newo.ai GenAI-powered digital employee at Menlo Tavern. It’s been a true game-changer for our restaurant. Since implementing the newo.ai solution several months ago, we’ve been able to answer 100% of our incoming phone calls. The real benefit has been freeing up my management team to spend more quality time on the restaurant floor, interacting directly with guests and ensuring an exceptional in-person experience.”
Dental/Ortho
$401,500 in additional revenue in just 3 months
“We were skeptical. How could an AI handle our orthodontic patients better than our trained staff? But the numbers don’t lie. In Q1 alone, our AI Receptionist handled 10,865 calls, captured 1,563 after-hours inquiries we would have missed, and directly generated $401,500 in new patient revenue. The ROI speaks for itself.”
Dental/Ortho
We Expanded from 11 to 35 Locations Without Hiring More Call Center Staff
“Our main challenge was growth. Each new location used to mean more hires, more onboarding, and more operational stress. After implementing newo.ai, we were able to triple the number of locations while keeping our team the same size. The AI seamlessly manages call overflow, after-hours inquiries, and peak demand. As a result, revenue per employee has increased dramatically, and our staff feels far less pressure and burnout.”
Get Set Up in
3 Minutes
In 3 minutes you will be talking to your own AI Receptionist. No code. No contracts. No credit card.
Find your organization here
Search for your business and start the automatic setup process. Our 1-Click Creator analyzes your website and builds a custom AI Receptionist tailored to your services, hours, and service area.
Enjoy automatic AI Receptionist creation
Your AI Receptionist will be created automatically in just 3 minutes. It comes pre-loaded with hundreds of home service scenarios.
Never Miss a Call Again
Experience 24/7 AI phone answering for your team. Forward your calls and let the AI handle the rest. Your first 2 months are FREE. Cancel anytime.
What is an AI Receptionist
Competition
Pricing
Your Dashboard
Integrations
Industries
Frequently Asked Questions
More Than Just a Phone. True Omnichannel.
Beyond voice, Newo.ai gives your practice the full dental virtual receptionist toolkit.
Not just voice. Every channel. 2-second response.
Your leads come from phone calls, but also from your website, SMS, WhatsApp, Instagram, TikTok, Yelp, and more. Newo.ai gives you one AI Employee with one brain and one memory that handles all of them. Train it once and every channel is updated automatically. You get a website chat widget included with every plan, plus connections to all major social and messaging platforms.
Keep your number. We handle the wiring.
You do not need to change your business phone number. Newo.ai includes a dedicated telephony specialist who configures everything for you. Whether you use a traditional phone line, VoIP, SIP trunking, or a cloud-based contact center, we set up call forwarding so your AI Receptionist works alongside your existing system.
Works with your PBX, SIP trunk, and contact center software.
Newo.ai integrates with all major cloud contact center platforms, SIP trunking providers, PBX systems, and VoIP services. Your AI Receptionist can replace traditional IVR voice menus or work alongside them, adding intelligence where the old system falls short.
Your own engineer. Always on call.
Depending on your subscription level, you get a certified Newo.ai Solutions Engineer at your disposal. They implement your requests, configure custom call flows, and optimize performance. Our support includes triple-layer monitoring: automatic system monitoring, AI end-to-end monitoring, and human-in-the-loop monitoring, 24/7.
Hear the AI in Action: Real Business Scenarios
Each card below features an audio recording of the AI Receptionist performing a specific business action during a real call.
AI Reschedules an Existing Appointment
AI Reschedules an Existing Appointment
The AI agent looks up the customer’s existing booking, offers three alternative time slots, updates the field service management system, and sends a new confirmation SMS.
AI Books a New Service Appointment
AI Books a New Service Appointment
The AI agent asks qualifying questions (service type, address, urgency), checks technician availability in your booking system, and confirms the appointment on the spot, all in under 3 minutes.
AI Sends a Payment Link and Confirms Payment
AI Sends a Payment Link and Confirms Payment
The AI agent generates a payment link for the service call fee, sends it to the customer via SMS, stays on the line, and confirms the payment was received before ending the call.
AI Handles an Emergency Dispatch
AI Handles an Emergency Dispatch
The AI agent recognizes emergency keywords (“water is flooding my basement”), immediately transfers the call to the on-call technician, and sends a parallel SMS alert to the dispatcher.
AI Provides a Preliminary Estimate
AI Provides a Preliminary Estimate
The AI agent collects property details (square footage, number of units, system age) and provides a ballpark cost estimate for the requested service, then offers to book a site visit for a full quote.
AI Follows Up on an Unsold Estimate
AI Follows Up on an Unsold Estimate
The AI agent calls back a lead who received a quote three days ago but never responded. It asks about their decision, learns a competitor offered a lower price, and offers a matched discount to close the deal.
Connects to Every Tool You Already Use
Newo.ai integrates with the leading HVAC, plumbing, and home services field service management platforms, CRMs, and communication tools. If your software has an API, we connect to it. If it doesn’t, our patented Magic Browser technology handles it anyway.
ServiceTitan
Housecall Pro
HubSpot
Salesforce
Google Calendar
Zapier
Make
Your All-in-One Dashboard: Everything at a Glance
Additional revenue, audio recordings, transcripts, agent knowledge base, memory, and no-code training, all in one place.
- Total calls and chat sessions
- Purchase intents and booking requests detected
- Sessions breakdown by day
- Sessions breakdown by request type
- Actual bookings completed, including after-hours
- Additional revenue earned by your AI Receptionist — revenue you would have lost without it
- Caller ID and contact info
- Call summary: what they wanted
- Full audio recording
- Lead indicator: was there a purchase intent?
- Conversion status: did they actually book or buy?
- Follow-up required: any pending actions after this call?
- Update pricing in seconds
- Add new services
- Change business hours
- Add FAQs your agent will answer
- Dozens of settings anyone can configure
- Enable or disable calendar booking
- Customize SMS text and purchase links
Built for HVAC. Works Across All Home Services.
Newo.ai’s AI Receptionist is battle-tested across every major home services vertical. Whether you run one truck or fifty, one location or two hundred, the AI adapts to your business, your workflows, and your customers.
Residential HVAC Maintenance & Repair
Plumbing Services
Water Heater Services
Drain Cleaning
Pest Control
Landscaping & Lawn Maintenance
Pool Services
Handyman Services
Roofing Repair
Garage Door Repair
Appliance Repair
Locksmith Services
Electrical Services
Home Cleaning
Painting Services
Air Duct Cleaning
Water Damage Restoration
and more
Enterprise-Grade Security
Your data is protected using the same standards trusted by Fortune 500 companies
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality of customer data.
HIPAA Compliant
Healthcare-ready security for protected health information (PHI). Required for medical and dental practices.
GDPR Compliant
Full compliance with European data protection regulations, including the right to deletion and data portability.
256-bit Encryption
All data is encrypted in transit and at rest using bank-level AES-256 encryption standards.
Role-Based Access Controls
Granular permissions ensure team members only access the data they need, and nothing more.
Newo.ai vs.
Other Dental AI Platforms
Not all dental answering services are created equal. Here is why practices switch to Newo.ai from other AI in dentistry solutions.
Newo.ai
Other platforms
Accuracy
“Zero-Hallucination” Architecture
99.7% accuracy. Built-in AI Observers correct errors in real time
Frequent errors.
Standard agents skip steps in 10–20% of calls, book wrong times.
Response Speed
Sub-second latency
Thinks while it speaks, just like humans.
Slow answers.
Most face a tradeoff between speed and quality.
Voice Quality
Ultra-realistic voice-to-voice
Emotional expression, natural laughter, empathetic tone.
Robotic
flat monotone. Customers hang up or ask for a real person.
Background Noise
Advanced voice separation
Isolates caller from kids, TV, traffic
AI responds to background sounds
Conversations break down.
Omnichannel
One brain
All channels. Phone, SMS, chat, Instagram, Yelp.
Single-channel
Phone only or separate disconnected bots per channel.
Multi-location
Works out of the box
Different hours, zones, pricing per location.
Single-location only
Months of expensive custom development required.
Failover
Automatic backup LLM switching
No dropped calls.
No redundancy
Provider outage = your calls go unanswered
Setup Time
3 minutes to create.
1 hour to go live.
Weeks or months
Weeks or months of debugging and fine-tuning.
Get Set Up in
3 Minutes
In 3 minutes you will be talking to your own AI Receptionist. No code. No contracts. No credit card.
Find your organization here
Search for your business and start the automatic setup process. Our 1-Click Creator analyzes your website and builds a custom AI Receptionist tailored to your services, hours, and service area.
Enjoy automatic AI Receptionist creation
Your AI Receptionist will be created automatically in just 3 minutes. It comes pre-loaded with hundreds of home service scenarios.
Never Miss a Call Again
Experience 24/7 AI phone answering for your team. Forward your calls and let the AI handle the rest. Your first 2 months are FREE. Cancel anytime.
Frequently Asked Questions
Will my customers know they are talking to AI?
Most callers do not realize they are speaking with an AI. Newo.ai uses ultra-realistic voice technology with emotional expression, natural pauses, and empathetic responses. We have had cases where customers came into the office asking to meet “the nice receptionist who answered the phone.”
What happens if the AI cannot handle a call?
You set the rules. If a caller asks for something outside the AI’s scope, or says a keyword you define, the AI transfers the call to the right person on your team. If nobody picks up, the AI takes a detailed message and sends it to you instantly.
Do I need to change my phone number?
No. You keep your existing business number. We set up call forwarding so the AI answers calls to your current number.
Does Newo.ai integrate with ServiceTitan / Housecall Pro / Jobber?
Yes. Newo.ai integrates with all major home services field management platforms. The AI books appointments directly in your system.
Can the AI handle emergency calls?
Absolutely. The AI is trained to recognize emergency keywords (gas leak, flooding, no heat) and follows your emergency protocol. It can transfer to an on-call technician or send an SMS alert.
What languages does it support?
60+ languages with mid-conversation switching.
How much does it cost?
Plans start at $299/month after a 2-month FREE trial. About $1–$1.50 per call. Most businesses generate 50–100x more revenue than the cost.
What if I have multiple locations?
Newo.ai is built for multi-location operations. Each location can have its own hours, services, pricing, and service area.
Can I try it before I commit?
Yes. Your first 2 months are completely FREE. No credit card. No contracts. Cancel anytime.
Trusted by 10,000+ Businesses and 1,000+ Partners Worldwide
Pricing That Pays for Itself in the First Week
Every plan includes 2 months FREE. No credit card required to start. Cancel anytime. Your AI Receptionist typically generates 50–100x more revenue than it costs.
RIGHT NOW,
SOMEONE
IS CALLING YOR BUSINESS.
NOBODY IS PICKING UP
LET’S FIX THAT
